shouldiuse.io

VERDICT

Should I use Restolabs?

Zero commission online ordering for restaurants - restolabs.com

Worth it. Buy if you run an independent restaurant or small chain that wants commission-free direct ordering at a flat $69/month. Pass if you need enterprise-grade support, verified security documentation, or a well-funded vendor.

Confidence

Medium. Based on ~20 public sources; several review snippets were truncated, and much praise comes from Restolabs' own site, so confidence is medium.

Ratings

  • Value for money
  • Ease of useNo direct evidence either way
  • Feature depth
  • Support qualityNo direct evidence in sources
  • Security posture

Pricing

$69/month

Starting plan

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Independent restaurants
  • Takeout and delivery-heavy spots
  • Ghost kitchens
  • Cafés avoiding delivery-app commissions

Not for

  • Big chains needing deep POS/enterprise integrations
  • Buyers who require audited security documentation
  • Anyone expecting a free tier
  • Teams needing a well-funded, low-risk vendor

Gotchas - check before you buy

medium

Branded mobile app is a separate product page; expect added cost beyond the base plan

medium

$130K total funding means the vendor could be outlasted by bigger competitors

medium

Guess: exporting menus and order history if you later switch may be manual — confirm exit options first

low

4.6 G2 rating rests on roughly four reviews — statistically meaningless

Pros and cons

Pros

  • Commission-free: flat monthly fee, no per-order charges
  • Starts at $69/month with flat pricing
  • Rated roughly 4.6 on G2
  • Claimed 2,000+ restaurant customers
  • Case study: Eli's Coffee Shop drives 30% of orders via its app

Cons

  • Only $130K raised; small-vendor viability risk
  • Public security page returns 'Page Not Found'
  • Tiny G2 review base (~4 reviews); ratings hard to trust
  • Most praise sits on Restolabs' own site; independent volume is thin

Sources & method

Analyzed 9/26/2026 - 14 sources - No known vulnerabilities found in the sources reviewed.

official x4review x6security x1news x3
  • Security page returns 'Page Not Found', currently shows a 404, so there is no public security documentation to verify.

Key stats

  • Value for money: 4/5

    Rating

  • $69/month

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 4/5. Flat $69/mo, zero commissions; app costs extra
  • Ease of use. No direct evidence either way
  • Feature depth: 4/5. Ordering, websites, branded apps, analytics, marketing
  • Support quality. No direct evidence in sources
  • Security posture: 2/5. Security page 404s; no public trust documentation
  • ~4.6/5 G2 rating Small sample: ~4 G2 reviews
  • $69/mo Starting price Flat fee, no commissions
  • 2,000+ Customers Restaurants, per third-party profiles
  • $130K Total funding Raised to date (PitchBook)

Pricing

Starting plan

$69/month

  • Commission-free online ordering
  • Flat monthly fee, no per-order charges

Security

No known vulnerabilities found in the sources reviewed.

  • Security page returns 'Page Not Found'currently shows a 404, so there is no public security documentation to verify.10

What users say

Reviews on Capterra, G2, and SoftwareAdvice read positive but brief, and Reddit threads ask for real-user input rather than supply it.

Companies that use it

  • Pizza Pirates
  • Eli's Coffee Shop11
  • Papa John's Ecuador
Full analysis

Based on ~20 public sources; several review snippets were truncated, and much praise comes from Restolabs' own site, so confidence is medium.

Good commission-free ordering for independents at $69/mo flat. Thin reviews, tiny vendor — fine for small ops, risky for big ones.

Methodology

Based on ~20 public sources; several review snippets were truncated, and much praise comes from Restolabs' own site, so confidence is medium.

Sources

  1. RestoLabs Reviews 2026 — G2g2.com
    review
  2. Restolabs — Capterracapterra.com
    review
  3. Restolabs — SoftwareAdvicesoftwareadvice.com
    review
  4. Restolabs — Crozdeskcrozdesk.com
    review
  5. RestoLabs alternatives — G2g2.com
    review
  6. Palat Restolabs seller reviews — G2g2.com
    review
  7. MenuThere: no per-order fees, $69/monthmenuthere.com
    news
  8. Restolabs pricing and fees — Saucegetsauce.com
    news
  9. Restolabs funding — PitchBookpitchbook.com
    news
  10. Restolabs security page (404)restolabs.com
    security
  11. Eli's Coffee Shop case studyrestolabs.com
    official
  12. Branded mobile app product pagerestolabs.com
    official
  13. GloriaFood migration programrestolabs.com
    official
  14. Testimonialsrestolabs.com
    official

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