shouldiuse.io

VERDICT

Should I use Ricoh?

(none) - ricoh.co.uk

Depends. Buy if you're procuring enterprise print, scanner, or managed-print fleets, or you specifically want the cult-favourite GR camera; both hold up in reviews. Skip if you want transparent pricing, a simple consumer device, or a vendor with a clean security record.

Confidence

Medium. Based on ~45 public sources; they span Ricoh's office-print business and its GR camera line, so fit depends on which Ricoh you mean.

Ratings

  • Value for moneyNo public pricing to judge
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

~$550 (original GR, 2018)

Ricoh GR compact cameras

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Copiers / MFPsQuote-based via dealers
Managed Print ServicesEnterprise contract

Best for

  • Offices standardising MFP fleets via managed print
  • Enterprises wanting scanners and services from one vendor
  • Street photographers wanting a pocketable APS-C compact

Not for

  • Home users wanting one cheap printer - consumer brands undercut Ricoh
  • Small teams without IT staff - managed-print contracts are overkill
  • Buyers needing published prices - nearly everything is quote-only
  • Security-sensitive orgs unwilling to patch printer firmware aggressively

Gotchas - check before you buy

high

Printer driver privilege escalation (CVE-2026-50100) also hits Konica Minolta; patch fast

high

Streamline NX path traversal (CVE-2025-36506) allows unauthorised file access; restrict access

medium

Copier prices set by dealers; total cost includes service contracts - negotiate hard

medium

MFP open-redirect and SSH flaws make network isolation of printers essential

Pros and cons

Pros

  • Case studies across banks, schools, and government agencies
  • GR compacts command a cult following for image quality
  • Publishes advisories and a dedicated vulnerability information centre
  • Broad one-stop portfolio: printers, scanners, managed services, cameras
  • Positive reliability reports in sysadmin communities

Cons

  • Recent CVEs across printer drivers, Streamline NX, Web Image Monitor
  • Breach disclosure ties Ricoh services to customer data exposure
  • Quote-based pricing; no published costs for copiers or services
  • Mixed support reports; forum print-quality issues unresolved
  • Fixed-lens GR models cost ~$550 for one focal length

Sources & method

Analyzed 9/25/2026 - 12 sources - Active vulnerability stream: 2024-2026 CVEs across printer drivers, MFPs, and Streamline NX, plus a disclosed data breach.

official x2review x5security x3news x2
  • CVE-2025-36506 - Streamline NX path traversal, Path traversal flaw in Ricoh Streamline NX allows unauthorised file access.
  • CVE-2026-50100 - Printer driver privilege escalation, Local privilege escalation flaw in Ricoh and Konica Minolta printer drivers.
  • CVE-2026-21409 - Improper authorization, Improper authorization vulnerability exists in RICOH software.
  • Open redirect in Web Image Monitor, Ricoh Europe advisory covering open redirect flaw in specific MFPs and printers.
  • Data breach affecting Arkansas Total Care, Breach notification tied to Ricoh; incident dated July 2 per client notice.

Key stats

  • Ease of use: 4/5

    Rating

  • ~$550 (original GR, 2018)

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. No public pricing to judge
  • Ease of use: 4/5. GR ergonomics praised across reviews
  • Feature depth: 4/5. Portfolio spans print, scan, services, cameras
  • Support quality: 3/5. Mixed: forum print-quality complaints vs sysadmin praise
  • Security posture: 2/5. Multiple 2024-2026 CVEs plus breach disclosure
  • 71 Gartner reviews Managed Print Services ratings
  • ~$550 GR camera street price Original GR, as of July 2018 review
  • 6+ Disclosed security issues CVEs, advisories and a breach in reviewed sources

Pricing

Ricoh GR compact cameras

~$550 (original GR, 2018)

  • Fixed-lens APS-C
  • Cult street-photography following

Copiers / MFPs

Quote-based via dealers

  • Price varies by dealer
  • Service agreements add cost

Managed Print Services

Enterprise contract

  • Custom quotes via sales
  • 71 Gartner reviews

Security

Active vulnerability stream: 2024-2026 CVEs across printer drivers, MFPs, and Streamline NX, plus a disclosed data breach.

  • CVE-2025-36506 - Streamline NX path traversalPath traversal flaw in Ricoh Streamline NX allows unauthorised file access.⁹
  • CVE-2026-50100 - Printer driver privilege escalationLocal privilege escalation flaw in Ricoh and Konica Minolta printer drivers.⁸
  • CVE-2026-21409 - Improper authorizationImproper authorization vulnerability exists in RICOH software.
  • Open redirect in Web Image MonitorRicoh Europe advisory covering open redirect flaw in specific MFPs and printers.10
  • Data breach affecting Arkansas Total CareBreach notification tied to Ricoh; incident dated July 2 per client notice.⁷

What users say

GR cameras draw near-cult praise from reviewers and Reddit, while print-fleet buyers show mixed support experiences and dealer-negotiated pricing.

Alternatives

Compare Ricoh with each alternative.

Companies that use it

  • Mizuho Bank12
  • CPI Print11
  • Olathe Public School District
  • State of Washington Department of Ecology
  • Cards Unlimited
Full analysis

Based on ~45 public sources; they span Ricoh's office-print business and its GR camera line, so fit depends on which Ricoh you mean.

Office-print giant plus cult GR cameras: solid enterprise fit, opaque quote-only pricing, steady stream of printer CVEs.

Methodology

Based on ~45 public sources; they span Ricoh's office-print business and its GR camera line, so fit depends on which Ricoh you mean.

Sources

  1. Ricoh GR IV in-depth review: little improvements add updpreview.com
    review
  2. Gear Review: Ricoh GR: A 2018 Reviewtrunghoangphotography.com
    review
  3. Ricoh Managed Print Services Reviews & Ratings 2026gartner.com
    review
  4. Problems with print quality Ricoh C4501community.spiceworks.com
    review
  5. Cheers to Ricoh printersreddit.com
    review
  6. How Much Does a Ricoh Copier Machine Cost?fbponline.com
    news
  7. Ricoh Data Breacharkansastotalcare.com
    news
  8. CVE-2026-50100: Ricoh & Konica Minolta Printer Driver Flawsentinelone.com
    security
  9. CVE-2025-36506: RICOH Streamline NX Path Traversal Flawsentinelone.com
    security
  10. Open Redirect Vulnerability in Web Image Monitorricoh-europe.com
    security
  11. Customer Case Studies & Success Storiesricoh.co.uk
    official
  12. Customer Stories - Ricoh Document Scannerspfu-us.ricoh.com
    official

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