shouldiuse.io

VERDICT

Should I use Rootly?

Atlassian is shutting down Opsgenie and we've made it even easier to switch to Rootly. - rootly.com

Depends. Buy if your engineering team runs 24/7 on-call and works in Slack — reviewers and SRE subreddits rate it highly. Skip it if incidents are rare or you have no on-call rotation; a full incident platform is overkill.

Confidence

Medium. Based on ~40 public sources: G2 and PeerSpot reviews, Reddit threads, AWS Marketplace, funding news, and vendor pages. Pricing figures were not exposed in reviewed sources.

Ratings

  • Value for moneyNo list pricing found in reviewed sources
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Engineering teams with 24/7 on-call
  • Slack-first orgs
  • Teams migrating off Opsgenie
  • SRE orgs wanting AI-assisted response

Not for

  • Small teams without real on-call rotations — this is overkill
  • Orgs that don't run on Slack or Teams — workflows depend on chat
  • Risk-averse buyers avoiding young vendors (founded 2021, $12M raised)
  • Anyone wanting transparent published pricing without a sales call

Gotchas - check before you buy

medium

Opsgenie shutdown wave means many simultaneous migrations — book migration help early

medium

Guess: per-seat pricing scales with responder count — model your full on-call roster first

medium

Automations live deep in Slack; leaving Slack later means rebuilding workflows

low

Many comparison pages are Rootly's own marketing; cross-check independent reviews

Pros and cons

Pros

  • 4.8/5 on G2 across 146 reviews
  • SRE subreddits repeatedly recommend it over PagerDuty and FireHydrant
  • Purpose-built Opsgenie migration path ahead of Atlassian shutdown
  • Slack-native with broad integrations and a Terraform provider
  • Available via AWS Marketplace for easier procurement

Cons

  • Young vendor: founded 2021, $12M Series A
  • No list pricing visible in reviewed sources
  • Small review base: 146 G2 reviews
  • Flood of self-published competitor comparison pages; verify independently

Sources & method

Analyzed 9/27/2026 - 10 sources - No known vulnerabilities found in the sources reviewed. Vendor publishes a Trust Center and compliance guidance.

official x3review x5security x1news x1

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No list pricing found in reviewed sources
  • Ease of use: 4/5. G2 reviewers report no major complaints
  • Feature depth: 4/5. AI triage, Terraform provider, broad integrations
  • Support quality: 4/5. Redditors praise the team behind it
  • Security posture: 4/5. Public Trust Center, compliance guides, no findings
  • 4.8/5 G2 rating 146 reviews
  • 2021 Founded Y Combinator S21
  • $12M Funding Series A, 2023 — Renegade, Gradient, XYZ
  • #5 PeerSpot rank among ranked solutions

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

Vendor publishes a Trust Center and compliance guidance.

What users say

Users on G2 (4.8/5) and SRE subreddits consistently praise Rootly, frequently naming it over PagerDuty and FireHydrant.

“+1 for Rootly. Great team behin”
Reddit, r/sre
“Overall, I have no complaints”
G2 review
“Rootly is an essential tool”
PeerSpot review

Companies that use it

  • Webflow
  • Momentum
  • Postman
Full analysis

Based on ~40 public sources: G2 and PeerSpot reviews, Reddit threads, AWS Marketplace, funding news, and vendor pages. Pricing figures were not exposed in reviewed sources.

Well-loved Slack-native PagerDuty alternative for real on-call teams; overkill if incidents are rare.

Methodology

Based on ~40 public sources: G2 and PeerSpot reviews, Reddit threads, AWS Marketplace, funding news, and vendor pages. Pricing figures were not exposed in reviewed sources.

Sources

  1. Rootly Products | 146 Reviews on G2g2.com
    review
  2. Rootly Reviews 2026 — G2g2.com
    review
  3. Rootly reviews 2026 — PeerSpotpeerspot.com
    review
  4. Incident management tools — r/srereddit.com
    review
  5. Rootly raises $12M Series A — TechCrunchtechcrunch.com
    news
  6. Rootly on AWS Marketplaceaws.amazon.com
    official
  7. Opsgenie migration guide — Rootlyrootly.com
    official
  8. Rootly Trust Centersecurity.rootly.com
    security
  9. Rootly pricing breakdown vs competitors — incident.ioincident.io
    review
  10. Rootly Pricingrootly.com
    official

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