shouldiuse.io

Report

Should I Use SearchStax?

searchstax.com·Analyzed 4 days ago··Based on 10 sources

SearchStax Site Search enables marketers and developers to deliver fast, relevant site search experiences - the Search Experience Company.

Verdict

Depends

Buy if you run a content-heavy Drupal or Sitecore site or need hosted Solr and don't want to run search infrastructure yourself.

Confidence: Medium

Skip it for small sites — a lightweight widget or Google Programmable Search does the job for near-zero cost.

Solid, well-rated managed search for Drupal/Sitecore and Solr hosting. Overkill for small sites; quote-based pricing is a gripe.

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. G2 reviewers flag pricing concerns
  • Ease of use: 4/5. Marketer-friendly; G2 category leader
  • Feature depth: 4/5. Managed Solr plus site search, analytics, CMS integrations
  • Support quality: 4/5. Strong ratings; public status page and help center
  • Security posture: 4/5. Trust Center, CSA STAR, proactive CVE advisories
  • 4.5/5 G2 rating 177 reviews
  • #1 Leader G2 Site Search rank 2025 category ranking
  • $7M Est. ARR 2024 estimate
  • 4.5/5 Employee rating Glassdoor, 10+ reviews

Pricing

Not disclosed

Best for and not for

Best for

  • Content-heavy Drupal sites
  • Sitecore enterprise search
  • Teams wanting hosted Solr
  • Marketers needing search analytics

Not for

  • Small brochure sites with a few hundred pages
  • Solo devs comfortable self-hosting Solr or Elasticsearch
  • Teams wanting transparent, published pricing
  • Simple blogs where a free embeddable widget suffices

Biggest gotcha

  • mediumPricing is quote-based via sales; G2 reviews flag cost concerns²
  • mediumUnderlying Solr CVEs (2022–2026) require vendor patching; verify SLA commitments⁷
  • mediumGuess: leaving hosted Solr later means reindexing and reworking search config⁸
  • lowAcquia hosting customers may already pay for this via Acquia Search — don't double-buy10

Pros

  • Named #1 Leader in G2's Site Search category (2025)³
  • 4.5/5 average across 177 G2 reviews¹
  • Covers both marketer-facing site search and developer managed Solr⁵
  • Native Drupal module plus Sitecore integration⁸
  • Trust Center, CSA STAR registry entry, published DPA⁶

Cons

  • G2 reviewers repeatedly raise pricing concerns²
  • Small vendor (~$7M ARR) carrying mission-critical search infra⁴
  • Upstream Solr CVEs surface regularly; patching depends on vendor
  • Modest public review base (177 G2 reviews)¹

Security

Publishes Trust Center, CSA STAR registry entry, and DPA; actively tracks and patches upstream Solr and infrastructure CVEs.

  • Solr vulnerability CVE-2024-52012 / CVE-2025-24814Advisory issued for SearchStax Managed Search covering upstream Solr flaws.
  • Solr CVE-2026-22022 and CVE-2026-22444Two new Solr vulnerabilities tracked by SearchStax.
  • Solr CVE-2022-39135 mitigationSearchStax Cloud published recommended mitigation for affected deployments.

What users say

Users rate SearchStax 4.5/5 across 177 G2 reviews, with pricing the most frequently raised complaint.

Companies that use it

  • Sitecore⁹
  • University of Virginia
  • Kelly Services
  • ICF
  • Metro Nashville Government

Companies that could

  • Reddit Uses Self-hosted Lucene/Solr/ES stack instead
  • Slack Uses Self-hosted Lucene/Solr/ES stack instead

Methodology

Based on 20+ public sources; review snippets were truncated and pricing is not publicly published, so costs are quote-based.

Sources

  1. SearchStax Reviews on G2 (177 reviews)g2.com
    review
  2. SearchStax G2 Pricing Reviewsg2.com
    review
  3. SearchStax Earns G2 Leader Recognitionbusinesswire.com
    news
  4. SearchStax Revenue & Company Datagetlatka.com
    news
  5. SearchStax Pricingsearchstax.com
    official
  6. SearchStax Trust Centertrust.searchstax.com
    security
  7. SearchStax CVE Advisoriessearchstax.com
    security
  8. SearchStax Drupal Moduledrupal.org
    official
  9. Sitecore Case Studysearchstax.com
    official
  10. Acquia Search powered by SearchStaxdocs.acquia.com
    official

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.