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SeriousMD Review

Worth it

Should I use SeriousMD?

Electronic Medical Records Software trusted by thousands of doctors in the Philippines. SeriousMD Doctors EMR helps you save time and manage your practice. - seriousmd.com

· 1 month ago

Buy if you're a solo doctor or small clinic in the Philippines wanting EMR, billing, and teleconsults in one app. Skip if you run a hospital network, need audited security, or practice outside the Philippines.

Confidence

Medium. Based on ~30 public sources. Pricing figures were not disclosed in the pages reviewed; only pricing structure and fee mentions are grounded.

Ratings

  • Value for moneyNo public pricing numbers found
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Solo doctors in the Philippines
  • Small clinics and specialty practices
  • Teleconsult-heavy practices
  • Doctors wanting built-in patient booking

Not for

  • Hospitals and large hospital networks
  • Practices outside the Philippines needing local compliance
  • Teams needing on-premise data hosting
  • Enterprise buyers demanding vendor security audits

Gotchas - check before you buy

high

Hudson Rock lists 313 infostealer credentials tied to the domain; ask vendor about credential monitoring

medium

Payments through SeriousMD incur service fees; price your consults accordingly

medium

Unique pricing structure; Reddit threads ask about patient-visit limits — confirm limits before paying

medium

App Store feedback on the patient app includes 'unprofessional' complaints; test teleconsults before relying on them

Pros and cons

Pros

  • EMR, billing, scheduling, and telehealth managed in one app
  • Users say it's more user-friendly than rival PPD
  • Claims HIPAA compliance with full encryption of data and messages
  • 24/7 live rep and chat support listed on Capterra
  • Runs on iOS, Android, and Mac with AirPrint support

Cons

  • Patient-facing NowServing app has App Store feedback titled 'unprofessional'
  • Hudson Rock flags 313 infostealer credentials tied to
  • 'Unique' pricing structure; Reddit users ask about patient-visit limits
  • Service fees charged on payments processed through SeriousMD

Sources & method

- 10 sources - Vendor claims HIPAA compliance and full encryption; Hudson Rock flags 313 infostealer credentials on the domain.

official x3review x6security x1
  • 313 infostealer credentials tied to seriousmd.com, Hudson Rock cybercrime intelligence lists 313 credentials from infostealer infections associated with the domain. This indicates compromised user credentials circulating, not a confirmed product breach.

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money. No public pricing numbers found
  • Ease of use: 4/5. Reddit users call it more user-friendly than PPD
  • Feature depth: 4/5. EMR, billing, telehealth, directory, sub-accounts in one
  • Support quality: 4/5. Capterra lists 24/7 live rep and chat
  • Security posture: 3/5. HIPAA claim and encryption; 313 exposed credentials flagged
  • Thousands of doctors Claimed user base As stated on seriousmd.com
  • 13,275 Social following Facebook followers
  • 313 Exposed credentials on domain Hudson Rock infostealer database
  • iOS, Android, Mac Platforms App Store and Google Play listings

Pricing

Not disclosed

Security

Vendor claims HIPAA compliance and full encryption; Hudson Rock flags 313 infostealer credentials on the domain.

  • 313 infostealer credentials tied to seriousmd.comHudson Rock cybercrime intelligence lists 313 credentials from infostealer infections associated with the domain. This indicates compromised user credentials circulating, not a confirmed product breach.⁸

What users say

Philippine doctors on Reddit and review sites generally find SeriousMD user-friendly and reliable, though the patient-facing NowServing app draws some criticism.

“Mas user-friendly yung SeriousMD”
Reddit, r/pinoymed
“SeriousMD is by far the best EMR I've...”
Endorsal reviews

Alternatives

Compare SeriousMD with each alternative.

  • Noted

    EMR competitor appearing in head-to-head comparison listings.

Companies that use it

  • The Medical City
  • The Medical City South Luzon
Full analysis

Based on ~30 public sources. Pricing figures were not disclosed in the pages reviewed; only pricing structure and fee mentions are grounded.

Well-liked EMR for solo PH doctors; wrong fit for hospitals. One security flag and payment fees to check.

Methodology

Based on ~30 public sources. Pricing figures were not disclosed in the pages reviewed; only pricing structure and fee mentions are grounded.

Read how a report is made.

Sources

  1. SeriousMD EMR EHR homepageseriousmd.com
    official
  2. SeriousMD vs. Competitors — Spryptsprypt.com
    review
  3. SeriousMD vs. PPD — Reddit r/pinoymedreddit.com
    review
  4. Teleconsultation SeriousMD/PPD — Reddit r/pinoymedreddit.com
    review
  5. SeriousMD Doctors — Capterracapterra.com
    review
  6. SeriousMD Reviews — Endorsalendorsal.io
    review
  7. NowServing by SeriousMD — App Store reviewsapps.apple.com
    review
  8. Hudson Rock domain check — seriousmd.comhudsonrock.com
    security
  9. SeriousMD HIPAA compliance articlehelp.seriousmd.com
    official
  10. SeriousMD Pricing FAQhelp.seriousmd.com
    official

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