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VERDICT

Should I use ShareFile?

Introducing ShareFile Enterprise - sharefile.com

Depends. Buy it if you're a compliance-heavy firm — accounting, legal, finance — that needs branded client portals and can patch self-hosted components fast. Skip it if you just need file sharing; Google Drive or Dropbox are cheaper with far less security baggage.

Confidence

Medium. Based on ~35 public sources: reviews, security advisories, official pages, and one reseller price listing.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Standard

~$476/yr (SHI reseller listing)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
PremiumContact sales
EnterpriseContact sales

Best for

  • Accountants & CPAs
  • Finance and legal client document exchange
  • Compliance-driven teams (SOC 2, ISO 27001)
  • MSPs serving regulated clients

Not for

  • Small teams that just need to share files
  • Anyone wanting transparent, cheap pricing
  • Teams unable to patch self-hosted controllers quickly
  • Startups wanting consumer-simple tools

Gotchas - check before you buy

high

StorageZones Controller had critical pre-auth RCEs (CVE-2026-2699/2701); Progress ordered emergency shutdown July 2026

high

Repeat CVE pattern (2021 auth bypass, 2023, 2026 path traversal) demands ongoing patch vigilance

medium

1-year license lists at $476 via reseller SHI; storage overage costs are not published

medium

Billing complaints, including renewal gripes, sit on ShareFile's official forum

Pros and cons

Pros

  • Built-in support for SOC 2, ISO 27001 and similar compliance frameworks
  • Purpose-built secure client portal for document exchange
  • 4.5/5 average rating across roughly 2,567 reviews
  • Doubles as a virtual data room for due diligence
  • Backed by Progress Software after $875M acquisition (2024)

Cons

  • Critical 2026 pre-auth RCE chain forced emergency controller shutdown
  • Opaque pricing; users struggle to find storage costs
  • Billing complaints appear on ShareFile's own support forum
  • Some long-time users are actively migrating away
  • Overkill versus Drive or Dropbox for basic sharing

Sources & method

Analyzed 9/29/2026 - 14 sources - Serious 2026 incident: pre-auth RCE chain (CVE-2026-2699/2701) in StorageZones Controller forced Progress to emergency-shutdown controllers; patch immediately if self-hosting.

official x2review x7security x4news x1
  • Pre-auth RCE chain (CVE-2026-2699, CVE-2026-2701), Chained vulnerabilities in Storage Zones Controller allowed remote code execution before authentication.
  • Emergency shutdown of StorageZones Controllers (July 2026), Progress disabled ShareFile storage controllers amid an active threat; NHS and others issued cyber alerts.
  • CVE-2026-15724 path traversal, Path traversal vulnerability in ShareFile Storage Zones disclosed July 2026.
  • CVE-2021-22941 auth bypass, Earlier Citrix ShareFile authentication bypass vulnerability.

Key stats

  • Value for money: 2/5

    Rating

  • ~$476/yr (SHI reseller listing)

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Opaque pricing, reseller quotes, billing complaints
  • Ease of use: 3/5. Sharing called easy; UI gripes persist
  • Feature depth: 4/5. Portals, workflows, data room, compliance tooling
  • Support quality: 2/5. Sales and billing complaints recur publicly
  • Security posture: 1/5. Critical RCE chain forced emergency shutdown
  • 4.5/5 G2 rating ≈2,567 reviews
  • $476/yr Entry price 1-year license via SHI reseller
  • No Free tier Trial only; launched without a free tier
  • $875M Acquired By Progress Software, Sept 2024

Pricing

Standard

~$476/yr (SHI reseller listing)

  • Core file sharing
  • Client portal

Premium

Not disclosed

  • Advanced document workflows
  • See sharefile.com/plans

Enterprise

Not disclosed

  • New enterprise tier
  • Custom security and admin

Security

Serious 2026 incident: pre-auth RCE chain (CVE-2026-2699/2701) in StorageZones Controller forced Progress to emergency-shutdown controllers; patch immediately if self-hosting.

  • Pre-auth RCE chain (CVE-2026-2699, CVE-2026-2701)Chained vulnerabilities in Storage Zones Controller allowed remote code execution before authentication.⁸
  • Emergency shutdown of StorageZones Controllers (July 2026)Progress disabled ShareFile storage controllers amid an active threat; NHS and others issued cyber alerts.10
  • CVE-2026-15724 path traversalPath traversal vulnerability in ShareFile Storage Zones disclosed July 2026.11
  • CVE-2021-22941 auth bypassEarlier Citrix ShareFile authentication bypass vulnerability.

What users say

Users praise easy, secure client document sharing, but a vocal minority of IT admins complain about pricing and sales and are migrating away.

“I hate Sharefile”
Reddit, r/Citrix
“I love ShareFile”
Reddit, r/Citrix
“ShareFile is great, but”
Reddit, r/msp

Alternatives

Compare ShareFile with each alternative.

  • Google Drive

    Far cheaper general sharing; lacks compliance-grade client portals.

  • Dropbox

    Simpler, cheaper sharing for teams without regulatory needs.

    ShareFile vs Dropbox

  • Egnyte

    Direct rival for secure, compliant file sharing.

  • OpenText Core Share

    Enterprise content-collaboration alternative, compared head-to-head on G2.

Companies that use it

  • GreenSky
Full analysis

Based on ~35 public sources: reviews, security advisories, official pages, and one reseller price listing.

Good client-portal sharing for regulated firms; pricey, opaque pricing, and 2026 RCE flaws make patching mandatory.

Methodology

Based on ~35 public sources: reviews, security advisories, official pages, and one reseller price listing.

Sources

  1. Progress acquires ShareFile for $875Mtechcrunch.com
    news
  2. ShareFile Reviews — Gartner Peer Insightsgartner.com
    review
  3. Progress ShareFile Reviews — G2g2.com
    review
  4. ShareFile 4.5/5 (2,567 reviews) vs Google Driverfp.wiki
    review
  5. Is ShareFile as bad as it seems? — Reddit r/Citrixreddit.com
    review
  6. [RANT] ShareFile sales — Reddit r/sysadminreddit.com
    review
  7. Moving out of ShareFile — Reddit r/Citrixreddit.com
    review
  8. Progress ShareFile Pre-Auth RCE Chain — watchTowrwatchtowr.com
    security
  9. ShareFile's Silent Zero-Day Forces Emergency Shutdown — Black Kiteblackkite.com
    security
  10. Security threat prompts Progress to disable ShareFile controllershelpnetsecurity.com
    security
  11. CVE-2026-15724: ShareFile Storage Zones Path Traversalsentinelone.com
    security
  12. ShareFile Plans & Pricingsharefile.com
    official
  13. Citrix ShareFile 1-year subscription — SHIshi.com
    official
  14. ShareFile Virtual Data Room Review — Pricing 2026dataroomsforduediligence.com
    review

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