shouldiuse.io

VERDICT

Should I use SharpSpring?

Fuel your growth & drive more leads with SharpSpring's sales, marketing automation, & CRM features in an all-in-one, affordable Revenue Growth Platform. - sharpspring.com

Skip. Standalone SharpSpring is discontinued — Constant Contact absorbed it in 2021 and review sites now list it as discontinued. If you want this platform, evaluate Constant Contact Lead Gen & CRM or an active alternative instead of buying here.

Confidence

Medium. Based on 60+ public sources; many review snippets were truncated, and standalone-product status is confirmed by TrustRadius and SEC filings.

Ratings

  • Value for money
  • Ease of useNot evidenced in sources reviewed
  • Feature depth
  • Support qualityNot evidenced in sources reviewed
  • Security posture

Pricing

Not disclosed

ModelMonth-to-month
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Marketing agencies (white-label)
  • SMBs wanting all-in-one CRM + automation
  • Budget-conscious HubSpot avoiders
  • Sales-marketing alignment teams

Not for

  • Anyone wanting standalone SharpSpring — it's discontinued
  • Healthcare teams needing HIPAA compliance
  • Small teams needing just a simple contact list
  • Buyers requiring published security documentation

Gotchas - check before you buy

high

Discontinued standalone — migrations forced onto Constant Contact; plan your exit path before committing

high

No HIPAA compliance — keep healthcare lead data out of it

medium

Best pricing requires upfront commitment; month-to-month otherwise

medium

No public security page found; review vendor risk via third-party report

Pros and cons

Pros

  • Priced below HubSpot, Pardot, and Act-On per vendor comparisons
  • All-in-one: CRM, email, marketing automation, forms, chatbots
  • Month-to-month billing; no long contract required
  • Agency-friendly: dedicated agency pricing and white-label support

Cons

  • Standalone product discontinued; absorbed into Constant Contact
  • Not HIPAA compliant
  • Some reviewers call parts of it overrated
  • Crowded alternatives market signals customer churn

Sources & method

Analyzed 9/24/2026 - 12 sources - No known vulnerabilities found in the sources reviewed. Not HIPAA compliant; no security page found.

official x3review x6security x2news x1
  • Not HIPAA compliant, Paubox research concludes SharpSpring is not HIPAA compliant as of their latest update.
  • No public security page, A crawl of returned no security page.

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Undercuts HubSpot, Pardot, Act-On on price
  • Ease of use. Not evidenced in sources reviewed
  • Feature depth: 4/5. CRM, email, automation, chatbots all-in-one
  • Support quality. Not evidenced in sources reviewed
  • Security posture: 2/5. No public security page; not HIPAA compliant
  • Discontinued Standalone status Absorbed into Constant Contact
  • Constant Contact Acquired by 2021 deal per SEC filing
  • Month-to-month Billing model Discounts for upfront commitment
  • Agencies Core market Agency pricing and white-label built in

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

  • Not HIPAA compliantPaubox research concludes SharpSpring is not HIPAA compliant as of their latest update.⁵
  • No public security pageA crawl of returned no security page.

Not HIPAA compliant; no security page found.

Companies that use it

  • G2V Optics⁷
  • Organimi
  • Xposure
  • Demodia
Full analysis

Based on 60+ public sources; many review snippets were truncated, and standalone-product status is confirmed by TrustRadius and SEC filings.

Discontinued standalone — now Constant Contact. Was cheap, agency-friendly automation+CRM. Buy the successor, not this.

Methodology

Based on 60+ public sources; many review snippets were truncated, and standalone-product status is confirmed by TrustRadius and SEC filings.

Sources

  1. SharpSpring (discontinued) Reviews — TrustRadiustrustradius.com
    review
  2. SharpSpring Reports Second Quarter 2021 Results — SECsec.gov
    news
  3. SharpSpring Review: 5 Pros and Cons — Marketing Automation Insidermarketingautomationinsider.com
    review
  4. SharpSpring Review: Where it shines — Venture Harbourventureharbour.com
    review
  5. Is SharpSpring HIPAA compliant? — Pauboxpaubox.com
    security
  6. SharpSpring Security Rating — UpGuardupguard.com
    security
  7. SharpSpring Agency Pricingsharpspring.com
    official
  8. SharpSpring vs Act-On: Pricing & Reviewssharpspring.com
    official
  9. SharpSpring and HubSpot: Research Guide for Agencies (PDF)sharpspring.com
    official
  10. What Are Your Thoughts on SharpSpring? — Redditreddit.com
    review
  11. Trustpilot reviews — sharpspring.comtrustpilot.com
    review
  12. Marketing Automation or other platforms for agencies — Redditreddit.com
    review

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