4.2/5
Trustpilot (Australia)
24,260 reviews
Report
Should I Use ShopBack?
Latest discount coupons, promo codes & vouchers for your online shopping. Plus FREE cashback rewards from ShopBack. Best deals & promotions!
Depends
DependsWorth using if you shop online often and accept occasional tracking failures — it is free money when it works.
Free cashback that mostly works, but payouts are small, tracking complaints are common, and there's a 2020 breach history.
Confidence: Medium
3.7/5
Google Play
496,904 reviews
60M+
Users
worldwide, per 2026 press
US$200M
Funding
Series F final close, incl. Westpac
Value for money
4
Free to use; real cashback payouts reported
Ease of use
3
3.7/5 across 497k Play reviews
Feature depth
3
Coupons, cashback, Pay, gift cards
Support quality
2
Missing-cashback and account complaints dominate
Security posture
2
2020 breach plus $74,400 fine
Pros
Cons
Gotchas
- highShare minimal personal data; platform had a 2020 breach and a 2023 fine⁶
- mediumUS daily withdrawal limit is $300; minimum thresholds delay access to earnings⁹
- mediumCashback is not guaranteed — failed tracking is the most common complaint⁴
- mediumDynamic pricing: cashback links can inflate hotel prices before the discount
Best for
- Frequent online shoppers
- APAC deal hunters
- Coupon stackers
- Budget-conscious browsers
Not for
- Privacy-sensitive users
- Anyone expecting large or guaranteed payouts
- Impatient shoppers who won't wait for payout thresholds
Companies that use it
- Better Beer13
Pricing
Shopper
Free
- Cashback plus coupons
- App and browser extension
- US daily withdrawal cap $300
For Business
Pay per conversion
- Affiliate/cashback programs
- Pay only when it converts
Security
Suffered a September 2020 data breach, was fined $74,400 in 2023, and an XSS flaw was reported on an Indonesian subdomain.
- September 2020 data breachThe cashback portal breach exposed user account data and appears in breach-monitoring databases.⁶
- Fined $74,400 over data leakRegulators fined ShopBack over a leak affecting more than one account holder, per 2023 reporting.⁷
- Reported XSS on shopback.co.idA cross-site scripting vulnerability was disclosed via Open Bug Bounty.⁸
What users say
Reviews are split: many long-term users earn steady cashback, while others report failed tracking, slow payouts, and trust concerns.
“I've accrued $14.69 so far”
“Shopback is a SCAM!”
Alternatives
Compare ShopBack with each alternative.
TopCashback
Cashback portal named in user threads as a ShopBack alternative.
ShopBack vs TopCashbackCash Rewards
Australian cashback competitor to ShopBack.
ShopBack vs Cash RewardsIbotta
Leading US cashback app, grocery-focused.
ShopBack vs IbottaRakuten Rewards
Guess: large US cashback rival worth comparing rates.
Full analysis
Based on 20+ public sources; ratings vary sharply between Trustpilot (4.2) and Google Play (3.7).
Sources
- ShopBack Australia Reviews - Trustpilottrustpilot.comreview
- ShopBack: Cashback & Rewards - Google Playplay.google.comreview
- Shopback Malaysia Review (I Earned Over RM6000)ringgitohringgit.comreview
review
- ShopBack Reviews and Complaints - PissedConsumershopback.pissedconsumer.comreview
- ShopBack Data Breach - Have I Been Pwnedhaveibeenpwned.comsecurity
- ShopBack fined $74,400 over data leak - Straits Timesstraitstimes.comsecurity
- shopback.co.id XSS vulnerability - Open Bug Bountyopenbugbounty.orgsecurity
- What Is ShopBack and How Does It Work in the US?shopback.comofficial
- ShopBack for Businessbusiness.shopback.comofficial
- ShopBack Completes Final Close Of US$200M Series Fcorporate.shopback.comnews
news
news
- ShopBack: Cashback & Rewards - Chrome Web Storechromewebstore.google.comofficial
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