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Should I use Shortwave?

AI email client and inbox assistant, built by ex-Googlers as the spiritual successor to Google Inbox - shortwave.com

Depends. Buy it if email eats hours of your day and you live in Gmail — the AI triage and summaries genuinely pay off. Skip it if you're a light email user; free Gmail plus filters already covers you.

Confidence

Medium. Based on 12 usable public sources; many search results described shortwave radio or a different company and were excluded.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Pro~$18/seat/mo
BusinessNot listed in sources

Best for

  • Gmail power users with overflowing inboxes
  • Inbox-zero devotees
  • Founders, execs and EAs living in email
  • Fans of the old Google Inbox

Not for

  • Light email users — free Gmail plus filters is enough
  • Non-Gmail shops (Outlook/Exchange) — it's built around Gmail
  • Small teams wanting shared-inbox support tooling — wrong category
  • Anyone unwilling to pay $216+/user/year for an inbox upgrade

Gotchas - check before you buy

medium

Pricing sources disagree: $18 to $36/user depending on plan and billing cycle — check the current page before committing

medium

Advanced AI workflows appear gated to pricier plans; Business tier pricing not publicly listed

low

Guess: replacing your email client entirely is disruptive — test the free tier before migrating

low

Guess: small company; expect thinner support than Google or Microsoft

Pros and cons

Pros

  • AI summaries and automatic inbox triage built in
  • Spiritual successor to Google Inbox — familiar UX for its fans
  • Free tier available alongside paid plans
  • Public security page and vulnerability disclosure policy
  • Built by ex-Googlers who worked on Google Inbox

Cons

  • Paid layer on Gmail you may already use for free
  • Built for Gmail; non-Gmail users aren't the target
  • Tiny company (~$1.9M est. ARR) — longevity and support risk
  • Reviewers openly ask 'is it worth it' at $24–36/user

Sources & method

Analyzed 10/01/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x7news x3

Key stats

  • Value for money: 3/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Useful AI, but a paid layer over free Gmail
  • Ease of use: 4/5. Google Inbox successor; familiar, clean UX
  • Feature depth: 4/5. AI summaries, writing, assistant, automation
  • Support quality. No support evidence in sources
  • Security posture: 4/5. Public security page, privacy policy, disclosure policy
  • $18/seat/mo Pro price per user, Pro plan
  • Yes Free tier Free, Pro & Business plans
  • ~$1.9M Est. ARR 2025 estimate, GetLatka

Pricing

Free

$0

  • Basic email client
  • AI limits not detailed in sources

Pro

~$18/seat/mo

  • AI writing and summaries
  • AI assistant features

Business

Not listed in sources

  • Team features
  • 24/7 workflow capabilities pitched on pricing page

Security

No known vulnerabilities found in the sources reviewed.

What users say

User discussion revolves around Shortwave vs Superhuman comparisons, with reviewers positioning it as a capable, cheaper AI email rival.

Full analysis

Based on 12 usable public sources; many search results described shortwave radio or a different company and were excluded.

Solid AI layer over Gmail; great for heavy inbox users, overkill if free Gmail already works for you.

Methodology

Based on 12 usable public sources; many search results described shortwave radio or a different company and were excluded.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. news
  8. news
  9. review
  10. news
  11. official
  12. official

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