shouldiuse.io

VERDICT

Should I use Soapbox Engage?

Online fundraising platform for nonprofits, synced to Salesforce - soapboxengage.com

Depends. Buy it if your nonprofit already runs Salesforce and needs donations, events, P2P, and advocacy synced to it. Skip it if you're not on Salesforce or want a simple standalone donation tool with published pricing.

Confidence

Medium. Based on ~20 public sources; no published pricing figures or known vulnerabilities found in any of them.

Ratings

  • Value for moneyNo published pricing found
  • Ease of useNo usable usability reviews found
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not published in sources

Standard

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Nonprofits already on Salesforce/NPSP
  • Fundraising + events + advocacy in one
  • Orgs migrating off Luminate or Raiser's Edge
  • Teams wanting fraud-protected donation forms

Not for

  • Nonprofits not on Salesforce — hard dependency
  • Small orgs needing a simple donate button
  • Buyers who require published pricing upfront
  • Teams without Salesforce admin help

Gotchas - check before you buy

high

Lock-in: leaving Salesforce means leaving Soapbox; competitor migrations are pitched as projects.

medium

Budgeting requires a sales conversation; no public price list found in sources.

medium

Ask the vendor directly for PCI/security docs; their own security page didn't load.

medium

Support runs through PICnet's portal; plan admin involvement during setup.

Pros and cons

Pros

  • Donations, events, peer-to-peer, advocacy, ecommerce — all synced to Salesforce
  • Advanced Fraud Protection add-on launched August 2024
  • Documented PCI compliance commitment
  • Named public case studies, e.g., Action for Healthy Kids
  • Recommended in third-party nonprofit payment roundups

Cons

  • Requires Salesforce; effectively useless standalone
  • Pricing tiers exist but figures aren't public
  • Dedicated /security page returned no content
  • Managing packages in Salesforce needs admin skills
  • Small review footprint; few detailed user reviews found

Sources & method

Analyzed 9/20/2026 - 14 sources - No known vulnerabilities found in the sources reviewed.

official x5review x4security x2news x3

Key stats

  • Feature depth: 4/5

    Rating

  • Not published in sources

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money. No published pricing found
  • Ease of use. No usable usability reviews found
  • Feature depth: 4/5. Six-plus apps covering full nonprofit fundraising lifecycle
  • Support quality: 3/5. PICnet support portal and partner network; quality unverified
  • Security posture: 4/5. PCI commitment, fraud protection, Salesforce security review
  • 2009 Founded Site content dates to 2009
  • 6+ App modules Donations, events, P2P, advocacy, ecommerce, groups
  • 2024 Fraud protection Advanced Fraud Protection launched Aug 2024
  • n/a G2 rating Exact score gated; snippet says 'scored high'

Pricing

Standard

Not published in sources

  • Fundraising app bundle
  • Salesforce integration

Security

No known vulnerabilities found in the sources reviewed.

What users say

Salesforce-community users report real-world use for donations, events, and migrations, but detailed reviews are scarce.

“I use Soapbox Engage for”
Reddit, r/salesforce

Alternatives

Compare Soapbox Engage with each alternative.

  • Givebutter

    Free fundraising platform with donations and events; no Salesforce required.

  • Network for Good

    Simple donor CRM and fundraising for small nonprofits.

    Soapbox Engage vs Network for Good
  • G2 fundraising category

    Browse ranked lighter-weight nonprofit fundraising tools.

Companies that use it

  • Action for Healthy Kids13
  • DESC14
Full analysis

Based on ~20 public sources; no published pricing figures or known vulnerabilities found in any of them.

Salesforce-native fundraising suite for nonprofits — great if you're on Salesforce, pointless if you're not. Pricing is quote-based.

Methodology

Based on ~20 public sources; no published pricing figures or known vulnerabilities found in any of them.

Sources

  1. Soapbox Engage homepagesoapboxengage.com
    official
  2. Soapbox Engage Appssoapboxengage.com
    official
  3. Soapbox Engage Pricingsoapboxengage.com
    official
  4. review
  5. review
  6. review
  7. review
  8. news
  9. security
  10. security
  11. official
  12. news
  13. official
  14. news

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