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SonyLIV Review

Depends

Should I use SonyLIV?

Not disclosed - sonyliv.com

· 1 day ago

Buy SonyLIV only for specific Sony shows or live sports like WWE and football. Casual streamers face heavy ads, buffering, and billing complaints, so rivals fit better.

Confidence

Medium. Based on 15 public sources. Several pricing and review items date from 2017 to 2023.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

₹0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
WWE Pack₹299
Premium annual₹1499 (cited)

Best for

  • Sony TV show fans in India
  • WWE and live sports viewers
  • Hindi and regional content watchers

Not for

  • Ad-hating viewers
  • Sports fans with no patience for buffering
  • Overseas viewers without a VPN
  • Viewers wanting a Netflix-scale catalog

Gotchas - check before you buy

high

Users report paying again despite active subscriptions; keep payment proof.

medium

Ads appear even on paid plans for some users; free tier runs ad-heavy.

medium

Content outside India typically needs a VPN because the catalog stays region-locked.

low

Prices changed repeatedly over the years; verify current tiers in the app checkout.

Pros and cons

Pros

  • Catalog spans 40,000 hours of content
  • 33.3 million paid subscribers globally
  • WWE pack adds five profiles and offline downloads
  • Some shows and sports stay free with ads
  • App Store rating stands at 4.2 out of 5

Cons

  • Users report constant buffering and slow streams
  • Reddit users count six ads between match moments
  • A 2019 flaw risked leaking emails and phone numbers
  • Users report renewal charges and pay-again demands
  • Reviewers call the app and website the worst

Sources & method

- 15 sources - One 2019 login API flaw risked emails and phone numbers; SonyLIV patched it after disclosure.

official x4review x5security x2news x4
  • Login API flaw exposed user data, A December 2019 bug in the login API risked exposing user emails and phone numbers. SonyLIV shipped a fix after disclosure.

Key stats

  • Value for money: 2/5

    Rating

  • ₹0

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 2/5. Users report heavy ads and billing disputes.
  • Ease of use: 2/5. UX critiques and app complaints dominate reviews.
  • Feature depth: 4/5. Live sports, downloads, profiles, 40,000-hour catalog.
  • Support quality: 2/5. Helpdesk and WhatsApp exist, billing complaints persist.
  • Security posture: 3/5. One fixed 2019 API flaw, OTPs, security page present.
  • 4.2/5 App Store rating 425 ratings (Singapore store)
  • 3.6/5 GoCredible rating Customer reviews, Oct 2026
  • 33.3M Paid subscribers Globally, May 2023
  • Yes Free tier Select shows and sports

Pricing

Free

₹0

  • Select shows and sports
  • Ad-supported playback

WWE Pack

₹299

  • Five profiles
  • Offline downloads
  • Price cited Jan 2021

Premium annual

₹1499 (cited)

  • Price cited in social posts
  • Verify in app

Security

One 2019 login API flaw risked emails and phone numbers; SonyLIV patched it after disclosure.

  • Login API flaw exposed user dataA December 2019 bug in the login API risked exposing user emails and phone numbers. SonyLIV shipped a fix after disclosure.⁸

What users say

Users praise specific shows, but complaints about ads, buffering, and billing dominate reviews.

“Brilliantly made, brilliantly cast. Full marks”
Facebook user reviews
“First 2 ads in beginning, now 6 ads in between ma...”
Reddit, r/plforindia
“TOO MUCH BUFFERING”
MouthShut review

Companies that use it

Full analysis

Based on 15 public sources. Several pricing and review items date from 2017 to 2023.

Works for Sony shows and live sports, but users flag heavy ads, buffering, and billing disputes.

Methodology

Based on 15 public sources. Several pricing and review items date from 2017 to 2023.

Read how a report is made.

Sources

  1. TOO MUCH BUFFERING - SONY LIV Customer Reviewmouthshut.com
    review
  2. Sony LIV - Ratings & Reviews - App Storeapps.apple.com
    review
  3. Sony LIV reviews and rating - GoCrediblegocredible.in
    review
  4. What is this! Sony liv is worst! - r/plforindiareddit.com
    review
  5. Sony liv is an absolute joke : r/indiareddit.com
    review
  6. SonyLIV has 33.3 mn paid subscribers globally - Livemintlivemint.com
    news
  7. SonyLIV Launches WWE Pack At Rs. 299 - Gizbotgizbot.com
    news
  8. SonyLIV Fixes Flaw That Could Let Attackers Fetch User Data - Gadgets360gadgets360.com
    security
  9. SonyLIV flaw risked personal emails, phone numbers - Newsbytesnewsbytesapp.com
    security
  10. Asked to pay again - SonyLIV Helpdeskhelpdev.sonyliv.com
    official
  11. SonyLIV Subscription Pricing Changes - PricingArchivepricingarchive.com
    news
  12. How to unblock SonyLiv with Proton VPNprotonvpn.com
    news
  13. SonyLIV Grows Subscriber Base Tenfold - AWS Case Studyaws.amazon.com
    official
  14. SONY LIV Offer - Mimi.com
    official
  15. SonyLIV | Offers | Visa Redeem Codevisa.com.ua
    official

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