$10/user/mo
Starting price
annual; $14 billed monthly
Report
Should I Use Sortd for Gmail?
Turns Gmail into a shared inbox and visual workflow: owners, statuses and boards for support@, sales@ and orders@ — inside Gmail.
Depends
DependsBuy it if your small team lives in Gmail and shares support@, sales@ or orders@ and wants assignment without a separate help desk.
Gmail-native shared inbox for small teams; skip if you're off-Gmail or need real ticket queues and security docs.
Confidence: Medium
$29/user/mo
Top tier
Business Plus, annual
Yes
Free tier
"Free to start"
4
Paid tiers
Starter to Business Plus
Value for money
4
SMB-priced $10-$29; undercuts Hiver; free tier
Ease of use
4
Lightweight add-on, 2-minute setup, no new app
Feature depth
4
Shared inbox, boards, AI triage, mobile app
Security posture
2
No public security page; dated jQuery flagged
Pros
Cons
Gotchas
- highGmail/Workspace only — Outlook or mixed-email teams cannot use it at all.⁴
- mediumAnnual vs monthly gap is steep: Starter is $10 annual vs $14 monthly (~40% premium).²
- mediumUnlimited inboxes and users are locked behind the Business tier at $22/user annual.³
- mediumGuess: boards and workflow data live in the add-on; exporting out may be manual and lossy.⁵
Best for
- Small teams on Google Workspace
- Shared inboxes: support@, sales@, orders@
- Teams avoiding a separate help-desk app
- Visual, Kanban-style email organizers
Not for
- Outlook or mixed-email shops — this is Gmail-only
- Enterprises needing ticket queues, SLAs and help-desk reporting
- Solo users; Gmail's free labels and delegation cover basics
- Security-sensitive buyers demanding SOC 2 or a security page up front
Pricing
Starter
$10/user/mo annual ($14 monthly)
- Personal email workflow
- Day planner, grouped emails
Essentials
$16/user/mo annual ($22 monthly)
- Shared inboxes
- Assignment and status tracking
Business
$22/user/mo annual ($28 monthly)
- Unlimited inboxes
- Unlimited users
Business Plus
$29/user/mo annual ($39 monthly)
- Top tier
- Advanced team features
Security
No breaches reported; no dedicated security page found; dated jQuery library flagged by UpGuard.
- jQuery 1.11.1 flagged with potential vulnerabilitiesUpGuard's vendor risk report notes Sortd bundles jQuery 1.11.1, which carries potential vulnerabilities; explicitly not vulnerable to Heartbleed (CVE-2014-0160).⁶
- No public security pageSources reviewed found no security page at limiting buyer ability to vet data handling.⁷
What users say
No verbatim user reviews or forum quotes surfaced in the sources reviewed; third-party write-ups exist but quote no customers.
Alternatives
Compare Sortd for Gmail with each alternative.
Drag
Gmail boards plus live AI agents; $12–$24 per seat.
Sortd for Gmail vs DragGmelius
Broader Gmail collaboration platform with Kanban boards for Google Workspace.
Streak
CRM built into Gmail for pipeline and deal tracking.
Hiver
Enterprise-leaning Gmail team inbox with proper ticket queues.
Sortd for Gmail vs HiverFull analysis
Based on 12 public sources; no independent user reviews or named customer logos found in the evidence.
Sources
official
- Sortd vs Hiver comparisonsortd.comofficial
- Sortd for Gmail — Google Workspace Marketplaceworkspace.google.comofficial
- Sortd for Gmail — Chrome Web Storechromewebstore.google.comofficial
- Sortd Security Rating, Vendor Risk Reportupguard.comsecurity
- Sortd security page (no page found)sortd.comsecurity
- Sortd Review — Drag (competitor)dragapp.comreview
review
review
- Gmelius — Sortd alternative pagegmelius.comofficial
- Drag — Sortd alternative pagedragapp.comofficial
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