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Should I use Splashtop?

Secure Remote Access & Remote Support Software - splashtop.com

Worth it. Buy if you're an IT team, MSP, or business needing affordable remote access to many machines. Skip it if you just need occasional one-off help — free tools or the free Personal tier cover that.

Confidence

Medium. Based on ~20 public sources; many review snippets were truncated, so no numeric star ratings could be verified.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

Splashtop Personal

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Business plansSee pricing page

Best for

  • MSPs and IT support teams
  • SMBs and schools managing many endpoints
  • Hybrid workers reaching office PCs
  • LogMeIn refugees seeking lower cost

Not for

  • Casual users helping family occasionally — Quick Assist is free and built in
  • Solo users with one machine — even the paid tiers are overkill
  • Orgs wanting full RMM and monitoring — Pulseway-class tools fit better
  • Teams unwilling to patch agents and manage access controls

Gotchas - check before you buy

high

Remote-access agents are prime attack targets; Splashtop has been abused by hackers — harden deployments.

medium

Privilege-escalation CVE history means you must patch streamers promptly.

low

Free tier is effectively a demo; real use requires paid plans.

low

Similar SKUs (Personal, Business Access, Remote Support) trip up buyers choosing licenses.

Pros and cons

Pros

  • G2 reviewers highlight affordability
  • 30M+ users claimed across business and education
  • Case study reports 458% ROI with 0.2-year payback
  • Switchers from LogMeIn Central report no regrets
  • MSP-friendly; distributed via Pax8

Cons

  • Disclosed privilege-escalation CVEs exist
  • Attackers abused Splashtop to hijack business PCs
  • Free Personal tier too limited for real work
  • Overlapping products confuse license picking

Sources & method

Analyzed 10/06/2026 - 13 sources - Vendor publishes CVE disclosures and patch notes; disclosed privilege-escalation flaws exist and attackers have abused the tool.

official x3review x6security x2news x2
  • CVE-2022-50693: privilege escalation flaw, Listed in SentinelOne's vulnerability database for Splashtop.
  • MSI installer privilege escalation, Discussed publicly for the Splashtop Streamer installer; patch promptly.
  • Abused in attacks on business PCs, Hackers misused UltraVNC, Splashtop, and ScreenConnect to hijack machines (May 2026).

Key stats

  • Value for money: 5/5

    Rating

  • Free

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 5/5. Reviewers call it affordable; 458% ROI case study
  • Ease of use: 4/5. LogMeIn switchers report no regrets
  • Feature depth: 4/5. Spans access, support, patching, secure workspace
  • Support quality: 3/5. Claims phone support for all customers
  • Security posture: 3/5. Publishes CVE fixes; abused in attacks though
  • 30M+ Users claimed across business and education
  • Yes Free tier Splashtop Personal for individuals
  • 458% Claimed ROI Nucleus Research case study at pb2
  • $1B valuation Company unicorn status, 20 years in business

Pricing

Splashtop Personal

Free

  • Remote access for personal use
  • Fewer features than business plans

Business plans

See pricing page

  • New flexible licensing model (2026)
  • Monthly billing available for remote support

Security

Vendor publishes CVE disclosures and patch notes; disclosed privilege-escalation flaws exist and attackers have abused the tool.

  • CVE-2022-50693: privilege escalation flawListed in SentinelOne's vulnerability database for Splashtop.11
  • MSI installer privilege escalationDiscussed publicly for the Splashtop Streamer installer; patch promptly.
  • Abused in attacks on business PCsHackers misused UltraVNC, Splashtop, and ScreenConnect to hijack machines (May 2026).12

What users say

IT pros and MSPs largely praise its value and call it a LogMeIn alternative that paid off, though security-conscious buyers raise eyebrows at any remote-access agent.

“I just switched from LogMeIn Central to Splashtop and have no regrets”
Spiceworks Community
“Took a chance on Splashtop and so far it's paid off”
Reddit, r/msp

Companies that use it

  • Virginia Tech
  • Peter Pane (restaurants)
  • ABCis
  • Boxel Studio
  • pb210
Full analysis

Based on ~20 public sources; many review snippets were truncated, so no numeric star ratings could be verified.

Affordable remote access and support for IT teams and MSPs — 30M+ users, 458% ROI claim; casual users can stay free.

Methodology

Based on ~20 public sources; many review snippets were truncated, so no numeric star ratings could be verified.

Sources

  1. PCMag: Splashtop Reviewpcmag.com
    review
  2. G2: Splashtop Remote Access pros and consg2.com
    review
  3. Gartner Peer Insights: Splashtopgartner.com
    review
  4. Trustpilot: splashtop.comtrustpilot.com
    review
  5. Spiceworks: switched from LogMeIn Centralcommunity.spiceworks.com
    review
  6. Flamingo: Splashtop Review for MSPsflamingo.run
    review
  7. Splashtop Pricingsplashtop.com
    official
  8. Splashtop Press Kit (30M+ users)splashtop.com
    official
  9. Splashtop $1B Valuation Milestonesplashtop.com
    news
  10. Nucleus Research ROI Case Study: pb2nucleusresearch.com
    news
  11. SentinelOne: CVE-2022-50693sentinelone.com
    security
  12. TechRadar: Hackers abuse Splashtop and similar toolstechradar.com
    security
  13. Splashtop Security pagesplashtop.com
    official

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