shouldiuse.io

Categories

VERDICT

Splashtop Inc. Review

Worth it

Should I use Splashtop Inc.?

Secure remote access and remote support software - splashtop.cn

· 1 week ago

IT teams, help desks, and MSPs buy Splashtop for fast remote support at a lower price than TeamViewer. Casual users and organizations that ban third-party remote tools do not buy it.

Confidence

Medium. Based on 30 public sources. Pricing amounts are absent from the evidence. Funding records found cover other companies named Splash, not Splashtop.

Ratings

  • Value for moneyNo price data in evidence
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not in evidence

Solo

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
ProNot in evidence
PerformanceNot in evidence
SOSNot in evidence

Best for

  • IT help desks
  • MSPs supporting client machines
  • Hybrid workers reaching office PCs
  • Budget-minded TeamViewer switchers

Not for

  • Casual users who remote in a few times a year
  • Security teams that ban third-party remote access tools
  • Buyers wanting a free unlimited remote desktop
  • Microsoft-only shops content with built-in RDP

Gotchas - check before you buy

medium

Legacy plan owners report forced migrations and changing terms.

medium

Scammers misuse the SOS app in phishing attacks. Verify callers before granting access.

medium

Trustpilot reviewers report mixed support experiences.

low

Guess: per-user and per-computer licensing costs climb as teams grow.

Pros and cons

Pros

  • 4.8/5 on G2 across 882 reviews.
  • G2 reviewers rank it best for usability.
  • Publishes SOC 2 Type 2 report and holds a CSA STAR entry.
  • Over 30 million users.
  • PCMag rates it 4.0, Excellent.

Cons

  • Past CVEs needed fixes in version 3.8.0.0.
  • Trustpilot customer service reviews run mixed.
  • Legacy plans are being retired, forcing migrations.
  • Ransomware gangs favor remote access tools as entry points.

Sources & method

- 15 sources - Publishes SOC 2 Type 2 and a CSA STAR entry. Past CVEs fixed in v3.8.0.0. Attackers abuse remote access tools in phishing and ransomware campaigns.

official x2review x6security x5news x2
  • CVEs fixed in version 3.8.0.0, The vendor published a list of CVEs fixed in version 3.8.0.0. Run that version or newer.
  • Abuse in phishing and ransomware campaigns, Ransomware gangs exploit remote access tools for entry. Scammers misuse remote access tools, including SOS, in phishing attacks.
  • Vendor documents phishing misuse, Splashtop publishes guidance on phishing campaigns that misuse remote access tools. Train users to verify requests.

Key stats

  • Ease of use: 5/5

    Rating

  • Not in evidence

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money. No price data in evidence
  • Ease of use: 5/5. G2 reviewers rank it best for usability
  • Feature depth: 4/5. Adds endpoint management, inventory, and Shield
  • Support quality: 3/5. Trustpilot service reviews run mixed
  • Security posture: 4/5. SOC 2 Type 2, CSA STAR, past CVE fixes
  • 4.8/5 G2 rating Remote Access, 882 reviews
  • 4.7/5 G2 Remote Support rating Separate product listing
  • 4.0/5 PCMag rating Rated Excellent
  • 30M+ Users Per Splashtop press kit

Pricing

Solo

Not in evidence

  • Guess: single user remote access

Pro

Not in evidence

  • Guess: small teams, more computers

Performance

Not in evidence

  • Guess: high-performance streaming

SOS

Not in evidence

  • Guess: on-demand support for technicians

Security

Publishes SOC 2 Type 2 and a CSA STAR entry.

  • CVEs fixed in version 3.8.0.0The vendor published a list of CVEs fixed in version 3.8.0.0. Run that version or newer.⁷
  • Abuse in phishing and ransomware campaignsRansomware gangs exploit remote access tools for entry. Scammers misuse remote access tools, including SOS, in phishing attacks.⁸

Past CVEs fixed in v3.8.0.0. Attackers abuse remote access tools in phishing and ransomware campaigns.

  • Vendor documents phishing misuseSplashtop publishes guidance on phishing campaigns that misuse remote access tools. Train users to verify requests.

Alternatives

Compare Splashtop Inc. with each alternative.

  • ScreenConnect

    MSP favorite; reviewers compare it closely on licensing costs.

  • TeamViewer

    Category giant; Splashtop competes on price.

  • Microsoft Remote Desktop Services

    Built-in option for Microsoft-centric shops.

Companies that use it

  • Virginia Tech14
  • khara, Inc.
  • Munster Business Equipment
  • Fast Break Tech
  • OCIL
Full analysis

Based on 30 public sources. Pricing amounts are absent from the evidence. Funding records found cover other companies named Splash, not Splashtop.

Fast, well-rated remote access for IT support and MSPs. Casual users and security-locked shops look elsewhere.

Methodology

Based on 30 public sources. Pricing amounts are absent from the evidence. Funding records found cover other companies named Splash, not Splashtop.

Read how a report is made.

Sources

  1. Splashtop Remote Access Reviews & Product Detailsg2.com
    review
  2. Splashtop Review 2026: Pricing, Planssaasrat.com
    review
  3. PCMag 4.0 Excellent Ratinglinkedin.com
    review
  4. Trustpilot reviews of splashtop.comtrustpilot.com
    review
  5. End of an era - time to say goodbye to Splashtopreddit.com
    review
  6. Splashtop vs ScreenConnectreddit.com
    review
  7. CVEs fixed in Splashtop version 3.8.0.0support-splashtopbusiness.splashtop.com
    security
  8. Ransomware Gangs Exploit Remote Access Toolsgbhackers.com
    security
  9. Splashtop 2025 Type 2 SOC 3 Reportsplashtop.com
    security
  10. CSA STAR Registry Entries for Splashtop Inc.cloudsecurityalliance.org
    security
  11. Splashtop press kitsplashtop.com
    official
  12. Splashtop Pricing 2026: Solo, Pro, Performance and SOSspotsaas.com
    news
  13. ScreenConnect vs Splashtop for MSPsscopable.io
    news
  14. Virginia Tech case studycdn.featuredcustomers.com
    official
  15. Splashtop product security pagesplashtop.cn
    security

Add this review to your site

Splashtop Inc. earned a Worth it check.

Put the badge on your site, pricing page, or docs.

Visitors see an independent review.

The link points here, and search engines follow it.

This is the badge visitors see on your site.

Worth it Splashtop Inc. Independent review on Should I Use It

Paste one snippet. Keep the link as it is. A nofollow tag stops search engines from following it.

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.