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SquareTrade Review

Depends

Should I use SquareTrade?

Extended warranty and protection plans for electronics and appliances, owned by Allstate - squaretrade.com

· 1 day ago

This fits buyers of expensive, accident-prone devices who lack savings to replace them. It does not fit cheap purchases or buyers unwilling to fight claim disputes.

Confidence

Medium. Based on 20+ public sources. Most review snippets arrive truncated, so exact ratings numbers stay scarce.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Per-item protection plans

Varies by product value and term

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Big-ticket electronics at checkout
  • EBay and Newegg buyers
  • Accident-prone phone owners
  • Appliance buyers at big-box stores

Not for

  • Buyers of cheap items where the plan costs more than the risk
  • Anyone needing a guaranteed repair, not a payout
  • People unwilling to dispute a denied claim
  • Businesses; buy commercial equipment insurance instead

Gotchas - check before you buy

high

Payout can equal only what you paid originally, so replacement costs more.

medium

Longtime customers say Allstate ownership hurt service quality.

medium

Plan terms differ by retailer and item; verify details before checkout.

low

Its own security page returns a file-not-found error.

Pros and cons

Pros

  • Backed by Allstate, which paid $1.4 billion for it in 2016.
  • Sold at checkout by Walmart, Newegg, eBay, Home Depot, and BuyDig.
  • Two-year accident protection exists for electronics purchases.
  • Mobile app manages plans and filings.
  • Claims start online through a dedicated portal.

Cons

  • One Reddit user reports payout capped at original purchase price.
  • BBB hosts a complaint profile for Allstate Protection Plans.
  • Facebook groups allege denied claims and scam behavior.
  • Appliance repair forum reports poor Home Depot Allstate support.
  • Reddit threads say Allstate ownership degraded SquareTrade service.

Sources & method

- 14 sources - No known vulnerabilities found in the sources reviewed.

official x4review x8security x1news x1

Key stats

  • Value for money: 2/5

    Rating

  • Varies by product value and term

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Payout caps and denial complaints dominate reviews
  • Ease of use: 3/5. Claims start online, but users report friction
  • Feature depth: 3/5. Plans span phones, appliances, tablets, electronics
  • Support quality: 2/5. BBB, Reddit, and Facebook report support failures
  • Security posture: 2/5. Security page broken; no public posture details
  • $1.4B Allstate acquisition Bought by Allstate in 2016
  • 11k+ Trustpilot reviews (EU site) Squaretrade.eu profile
  • 1,776 Yelp reviews Brisbane, California listing

Pricing

Per-item protection plans

Varies by product value and term

  • Two-year accident protection for electronics
  • Sold at retailer checkout
  • Online claim filing

Security

No known vulnerabilities found in the sources reviewed.

What users say

Opinions split: some customers report successful claims, while Reddit, Facebook, and BBB threads allege denials, lowball payouts, and weak support.

“Allstate ruined Square Trade”
Reddit, r/AllState
“Home Depo Allstate support contracts SUCK”
Reddit, r/appliancerepair
“Say NO to Squaretrade (Allstate Protection Plan)”
Reddit, r/AllState

Alternatives

Compare SquareTrade with each alternative.

  • Asurion

    Main rival; user comparisons note in-home protection options.

    SquareTrade vs Asurion
  • AppleCare

    First-party coverage for Apple gear; simpler service.

  • Manufacturer warranty

    Free coverage already included with most products; check it first.

Companies that use it

  • Walmart10
  • Newegg11
  • eBay
  • Home Depot⁴
  • Consumer Cellular
Full analysis

Based on 20+ public sources. Most review snippets arrive truncated, so exact ratings numbers stay scarce.

Retail checkout warranty backed by Allstate. Claim complaints are loud. Worth it only for expensive gear you cannot replace.

Methodology

Based on 20+ public sources. Most review snippets arrive truncated, so exact ratings numbers stay scarce.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. review
  8. review
  9. news
  10. official
  11. official
  12. official
  13. official
  14. security

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