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Sunrise HCM Review

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Should I use Sunrise HCM?

Full-service payroll, HR, billing and time tracking on the Salesforce platform - sunrisehcm.com

· 2 days ago

Buy it only if your company already runs on Salesforce and wants payroll, HR, time and client billing in one system. Skip it if you are not a Salesforce shop or just need simple payroll — a lighter tool will do.

Confidence

Medium. Based on 14 public sources; user review evidence is thin, so fit calls lean on category knowledge.

Ratings

  • Value for money
  • Ease of useNo usability evidence found
  • Feature depth
  • Support qualityHelp center exists; no quality evidence
  • Security posture

Pricing

$10.99–$19.99 PEPM

Per-employee plans (3 editions listed)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Salesforce-native companies
  • Firms billing clients for staff time
  • Nonprofits and government

Not for

  • Teams not already on Salesforce
  • Small teams needing simple payroll — try Gusto
  • Buyers who demand proven user reviews before committing
  • Guess: multinationals needing multi-country payroll

Gotchas - check before you buy

high

Third-party prices conflict ($10.99–$19.99 PEPM vs $15.70+ on G2); get a written quote.

medium

No self-serve signup — you must email sales for availability.

medium

Six-person vendor listed; support depth and vendor-continuity risk.

medium

Deep Salesforce lock-in; migrating off later is slow and costly.

Pros and cons

Pros

  • Payroll, HR, time tracking and billing unified in one Salesforce-native system
  • Native Salesforce platform integration
  • Published flat per-employee rates, not quote-only pricing
  • Discounted pricing for nonprofits and government
  • Nearly 30 years in business, founded 1996

Cons

  • Almost no third-party user reviews to verify
  • Useless without an existing Salesforce org
  • Tiny vendor: six employees listed
  • Public security page returns 404
  • Conflicting price listings: $10.99 vs $15.70 start

Sources & method

- 11 sources - No known vulnerabilities found in the sources reviewed.

official x3review x6security x1news x1

Key stats

  • Value for money: 4/5

    Rating

  • $10.99–$19.99 PEPM

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 4/5. Published flat rates; nonprofit discounts
  • Ease of use. No usability evidence found
  • Feature depth: 4/5. Payroll, HR, time, billing unified
  • Support quality. Help center exists; no quality evidence
  • Security posture: 2/5. Security page 404s; no certifications found
  • $10.99 PEPM Starting price third-party listing; G2 says $15.70+
  • 1996 Founded United States
  • ~6 employees Company size per RocketReach listing
  • 0 User reviews listed on SoftwareFinder

Pricing

Per-employee plans (3 editions listed)

$10.99–$19.99 PEPM

  • Payroll, HR, time tracking, billing
  • G2 lists editions from $15.70
  • Nonprofit and government discounts available

Security

No known vulnerabilities found in the sources reviewed.

What users say

user reviews are nearly nonexistent; available evidence is vendor-written comparisons plus one Salesforce subreddit post.

“You can either email sales@sunrisehcm.com for availability or you may use”
Reddit, r/salesforce
Full analysis

Based on 14 public sources; user review evidence is thin, so fit calls lean on category knowledge.

Salesforce-native payroll+HR+billing; great for Salesforce shops, wrong for everyone else, almost no user reviews.

Methodology

Based on 14 public sources; user review evidence is thin, so fit calls lean on category knowledge.

Read how a report is made.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. official
  9. official
  10. security
  11. news

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