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TravelPerk (now Perk) Review

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Should I use TravelPerk (now Perk)?

Are you in the right place? Choose your language to see content specific to your location. - travelperk.com

· 2 days ago

Buy if your team books frequent business travel and wants travel plus expense in one platform. Skip if you travel rarely, chase hotel loyalty status, or need flawless support on a budget.

Confidence

Medium. Based on 14 public sources; several review snippets were truncated, so some claims rest on partial text.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
ProSubscription + booking fees
Third tierGuess: custom/quote

Best for

  • Frequent-travel SMBs and scale-ups
  • Teams unifying travel and expense
  • Finance teams wanting duty-of-care visibility

Not for

  • Rare travelers or tiny teams — overkill
  • Road warriors chasing hotel loyalty status
  • Support-sensitive buyers on tight budgets

Gotchas - check before you buy

high

Hotel stays booked here don't earn loyalty points or status with chains like Marriott

medium

Three paid tiers plus per-booking fees; costs scale fast with travel volume

medium

Capterra notes it 'can be expensive' depending on plan and usage

low

Rebrand from TravelPerk to Perk may confuse existing customers mid-contract

Pros and cons

Pros

  • 4.8/5 rating across ~3,009 G2 reviews
  • Added expense management via Yokoy acquisition
  • Praised for easy, user-friendly booking experience
  • SOC 2 Type 1 with public trust center
  • Open platform for custom travel app integrations

Cons

  • Users report poor customer support
  • Reviewers say prices are not always fair or transparent
  • Bookings forfeit hotel loyalty status and stay credits
  • Negative customer experiences reported on Trustpilot

Sources & method

- 14 sources - SOC 2 Type 1 certified with a trust center; no breaches reported, though the domain appears in infostealer credential dumps.

official x1review x9security x2news x2
  • 515 infostealer credentials tied to travelperk.com, Hudson Rock lists credentials from cybercrime infostealer logs associated with the domain; typical of employee credential theft, not a confirmed platform breach.

Key stats

  • Value for money: 2/5

    Rating

  • $0

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Reviewers call it expensive; prices not always transparent
  • Ease of use: 4/5. Users praise easy, user-friendly booking
  • Feature depth: 4/5. Travel, expense, insurance, open integration platform
  • Support quality: 2/5. Recurring poor customer support complaints
  • Security posture: 4/5. SOC 2 Type 1, proactive security team
  • 4.8/5 G2 rating ~3,009 reviews
  • $200M Series E Latest funding $2.7B valuation, Jan 2025
  • Yes Free tier Free plan with pay-per-booking fees
  • 1,313+ Review volume SpotSaaS aggregate reviews

Pricing

Free tier

$0

  • Pay per-booking fees
  • Core booking tools

Pro

Subscription + booking fees

  • More features
  • Guess: higher booking fees than free plan

Third tier

Not disclosed

  • Guess: 24/7 support and flexible terms

Security

SOC 2 Type 1 certified with a trust center; no breaches reported, though the domain appears in infostealer credential dumps.

  • 515 infostealer credentials tied to travelperk.comHudson Rock lists credentials from cybercrime infostealer logs associated with the domain; typical of employee credential theft, not a confirmed platform breach.11

What users say

Reviews are largely positive on ease of use and platform breadth, with recurring complaints about customer support and pricing.

Alternatives

Compare TravelPerk (now Perk) with each alternative.

  • Navan

    Travel + expense rival; Reddit assistants report switching to it

    TravelPerk (now Perk) vs Navan

  • Corporate Traveler

    Service-led travel management, favored in G2 comparisons

  • Corporate Travel Management (CTM)

    Enterprise TMC compared head-to-head with TravelPerk

Companies that use it

  • TX Group
  • Storyblok
  • Nord Security
  • Netcentric
  • Udemy
Full analysis

Based on 14 public sources; several review snippets were truncated, so some claims rest on partial text.

Well-funded travel+expense platform for frequent-travel SMBs; pricey, support complaints, no hotel loyalty perks.

Methodology

Based on 14 public sources; several review snippets were truncated, so some claims rest on partial text.

Read how a report is made.

Sources

  1. TravelPerk vs Corporate Travel Management comparison (G2 rating 4.8, 3009 reviews)rfp.wiki
    review
  2. TravelPerk raises $200M as valuation nearly doubles to $2.7Btechcrunch.com
    news
  3. TravelPerk secures $200M, acquires expense management tech Yokoyphocuswire.com
    news
  4. Perk (formerly TravelPerk) Pros and Cons — G2g2.com
    review
  5. Perk Reviews 2026 — Capterracapterra.com
    review
  6. Perk Pricing 2026 — Capterra ('can be expensive')capterra.com
    review
  7. Bookings through TravelPerk: no status benefits, stay doesn't count — FlyerTalkflyertalk.com
    review
  8. Perk Reviews — Trustpilottrustpilot.com
    review
  9. Perk (formerly TravelPerk) pricing: plans, free tier & compliancefrontdeskreview.com
    review
  10. Trust Center — Perk (SOC 2 Type 1)trustcenter.perk.com
    security
  11. TravelPerk — 515 Infostealer credentials (Hudson Rock)hudsonrock.com
    security
  12. Perk opens platform for custom travel appsperk.com
    official
  13. Navan: Perk alternatives for travel and expensenavan.com
    review
  14. TravelPerk 2026 Pricing Breakdown — ITQlick ('Pro' plan)itqlick.com
    review

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