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VERDICT

Should I use Superprof?

Not disclosed - superprof.co.uk

Depends. Workable for students who want cheap, abundant tutor choice and accept an upfront pass fee plus self-vetting of tutors. Tutors should be wary: pay-to-visibility, refund disputes, and ban complaints are widespread.

Confidence

Medium. Based on 30+ public sources: Reddit and Trustpilot reviews, 2018 security coverage, pricing comparisons, and Superprof's own pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depthNo feature evidence found
  • Support quality
  • Security posture

Pricing

$49 (users report $69)

Student Pass

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Tutor subscriptionMonthly fee, varies by country

Best for

  • Budget learners wanting wide tutor choice
  • Niche subjects: aviation, music, accounting
  • Tutors treating it as one lead channel among several

Not for

  • Tutors needing income before paying platform fees
  • Parents expecting vetted, background-checked tutors
  • Anyone allergic to pay-to-contact marketplaces
  • Users who need responsive customer support

Gotchas - check before you buy

high

Student Pass (~$49–69) charged upfront and renews; refund complaints recur on Reddit

high

Tutors pay a subscription before earning; some report permanent bans without appeal

medium

Background checks are framed as the student's job, not the platform's

medium

Review authenticity is questioned; watch for tutors with only 5-star profiles

Pros and cons

Pros

  • Massive tutor pool across many subjects and countries
  • Low starting rates, from $20/hr for online lessons
  • Interface described as user-friendly by reviewers
  • Covers niche subjects, e.g. advanced aviation tuition

Cons

  • Students charged roughly $49–69 before contacting a tutor
  • Multiple users allege scam-like billing and permanent bans
  • Tutors say getting clients requires paid premium or boost
  • 2018 practice of assigning weak passwords risked tutor accounts
  • Threads flag tutors showing only 5-star reviews

Sources & method

Analyzed 9/30/2026 - 10 sources - One notable 2018 incident: Superprof assigned weak, guessable passwords to tutors, risking account takeovers.

official x1review x5security x2news x2
  • Weak default passwords assigned to tutors (2018), Superprof generated weak passwords for tutor accounts, making them easy to compromise; widely reported August 2018.

Key stats

  • Value for money: 2/5

    Rating

  • $49 (users report $69)

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Pass fee charged before any lesson
  • Ease of use: 4/5. Reviewers call the platform user-friendly
  • Feature depth. No feature evidence found
  • Support quality: 2/5. Many complaints; bans and refund disputes
  • Security posture: 2/5. 2018 weak-password incident
  • 2013 Founded Per RocketReach profile
  • $49 Student Pass Upfront; some users report $69
  • from $20/hr Lesson rates Varies by tutor and subject
  • 1.9M Student reviews Platform-claimed figure

Pricing

Student Pass

$49 (users report $69)

  • Contact and book tutors
  • Renews monthly
  • Paid before first contact

Tutor subscription

Monthly fee, varies by country

  • Student contact credits
  • Profile visibility and boost

Security

One notable 2018 incident: Superprof assigned weak, guessable passwords to tutors, risking account takeovers.

  • Weak default passwords assigned to tutors (2018)Superprof generated weak passwords for tutor accounts, making them easy to compromise; widely reported August 2018.¹
Full analysis

Based on 30+ public sources: Reddit and Trustpilot reviews, 2018 security coverage, pricing comparisons, and Superprof's own pages.

Huge tutor choice from $20/hr, but students pay a $49–69 pass upfront and tutor-side complaints about billing and bans are loud.

Methodology

Based on 30+ public sources: Reddit and Trustpilot reviews, 2018 security coverage, pricing comparisons, and Superprof's own pages.

Sources

  1. SuperProf gets schooled after assigning weak passwords to tutorstheregister.com
    security
  2. Tutoring Website Makes Users' Passwords Super-Hackablebleepingcomputer.com
    security
  3. Trustpilot reviews of superprof.comtrustpilot.com
    review
  4. Superprof Review: Is It Worth It in 2026?sidehustles.com
    review
  5. Superprof 1000% a scam - Redditreddit.com
    review
  6. Superprof Fees & Commission Explained (2026)itutoronline.com
    review
  7. How the Superprof Subscription Workssuperprof.com
    official
  8. Superprof, World's Largest Tutoring Networkfinance.yahoo.com
    news
  9. Superprof - Crunchbase Company Profilecrunchbase.com
    news
  10. Preply vs. Superprof comparisonpreply.com
    review

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