$29/mo
Starting price
Starter plan, 3 agents
Report
Should I Use Supplo?
Supplo is AI customer support software that combines live chat, shared inbox, self-learning AI, and multichannel automation in one workspace. Flat pricing. Free to start.
Depends
DependsWorth a free trial for small support teams who want flat-rate AI chat and a shared inbox at $29/mo.
Flat $29/mo AI helpdesk looks cheap, but claims are self-published and the vendor is tiny. Trial it; don't bet on it.
Confidence: Medium
Yes
Free tier
"Free to start" per official site
1836th of 1987
Competitor rank
Tracxn active competitors
Value for money
4
Flat $29/mo undercuts Zendesk's $69/seat
Feature depth
3
Broad AI suite claimed, entirely unverified
Security posture
3
Security page and DPA; no audits cited
Pros
Cons
Gotchas
- highTiny, low-ranked vendor: verify data export and migration paths before committing⁹
- mediumStarter's $29/mo includes just 3 agents; growth likely forces a tier jump⁴
- mediumAI resolution figures come from vendor case studies; validate with your own trial data⁸
- mediumNo SOC 2 or audit evidence — only a self-published security page and DPA⁶
Best for
- Cost-conscious small support teams
- Startups ditching per-seat Zendesk bills
- Teams piloting AI ticket deflection cheaply
Not for
- Enterprises needing SLAs, audits, or vendor stability
- Buyers who demand independent review validation
- Compliance-heavy industries requiring SOC 2 evidence
- Teams that can't absorb vendor-shutdown or lock-in risk
Companies that use it
- PVAPins⁸
Pricing
Starter
$29/mo
- 3 agents included
- Live chat, shared inbox, AI
- Flat rate, no per-seat fees
Security
No known public vulnerabilities found in the sources reviewed.
What users say
No independent customer reviews found; available performance claims (68–81% automation) come from Supplo's own blog and case studies.
Alternatives
Compare Supplo with each alternative.
Crisp
Free-tier chat-plus-inbox rival; Supplo's own benchmark
Supplo vs CrispZendesk
Mature enterprise incumbent at $69/seat — pricier, proven
Supplo vs ZendeskShared Gmail inbox
Guess: tiny teams may not need a paid helpdesk at all
Supplo vs Shared Gmail inboxFull analysis
Based on ~12 public sources; pricing and security claims are verifiable, but nearly all performance and comparison claims come from Supplo's own pages.
Sources
- Supplo Pricing — plans from $29/mosupplo.ioofficial
official
- Supplo vs Zendesksupplo.ioofficial
- Supplo vs Crispsupplo.ioofficial
- Security — Supplosupplo.iosecurity
- Data Processing Agreement — Supplosupplo.iosecurity
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