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Taskrabbit: Same Day Handyman, Moving & Mounting Services Review

Worth it

Should I use Taskrabbit: Same Day Handyman, Moving & Mounting Services?

Our same-day service platform instantly connects you with skilled Taskers to help with cleaning, furniture assembly, home repairs, running errands and more. - taskrabbit.com

· 1 month ago

Buy for one-off tasks like furniture assembly, mounting, or moving-day labor — same-day availability and 4/5 across 61,184 Trustpilot reviews. Skip it for renovations, licensed trades, or if surprise checkout fees would ruin the deal.

Confidence

Medium. Based on ~14 public sources: Trustpilot, Reddit, Facebook groups, 2018 breach coverage, and a checkout-fee class action.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

From $49 per project

Pay per task

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • One-off furniture assembly
  • TV and shelf mounting
  • Moving-day heavy lifting
  • Errands and small home repairs

Not for

  • Major renovations or licensed plumbing/electrical jobs
  • Businesses wanting contracted, recurring maintenance
  • Anyone needing exact upfront pricing
  • Long-term dedicated hires — Taskers are per-task gig workers

Gotchas - check before you buy

high

Class-action suit claims flat hourly rates balloon with hidden fees at checkout; confirm totals before booking.

medium

Happiness Pledge covers Tasker work only up to a capped amount; check limits first.

medium

Damages, injuries, and invoice disputes route through customer support — not automatic refunds.

medium

Taskers are gig workers; the platform cut means prices can exceed hiring someone directly.

Pros and cons

Pros

  • Same-day booking; now live in every US state
  • Covers assembly, moving, mounting, cleaning, errands and more
  • 4/5 Trustpilot score from 61,184 reviews
  • Happiness Pledge covers Tasker work
  • Furniture assembly projects start at $49

Cons

  • Class-action lawsuit alleges hidden junk fees added at checkout
  • Users report the platform takes a big cut, inflating prices
  • 2018 breach took the entire platform offline for days
  • No dedicated security page published on its site

Sources & method

- 10 sources - Legitimate 19-year-old platform (95/100 trust scan); suffered a 2018 cyberattack and suspected data breach; no security page published.

official x2review x4security x3news x1
  • 2018 data breach, A cybersecurity incident took the site and app offline for days in April 2018; coverage describes it as a suspected data breach.

Key stats

  • Value for money: 2/5

    Rating

  • From $49 per project

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 2/5. Lawsuit alleges hidden junk fees at checkout
  • Ease of use: 4/5. Same-day booking, instant Tasker matching
  • Feature depth: 4/5. Assembly, moving, mounting, cleaning, errands all covered
  • Support quality: 3/5. Happiness Pledge and dispute support exist; unproven at scale
  • Security posture: 3/5. 2018 breach, but 95/100 trust scan today
  • 4/5 Trustpilot rating 61,184 reviews
  • $49 Starting price furniture assembly projects
  • 95/100 Trust scan score Gridinsoft URL reputation
  • ~19 years Domain age per ScamAdviser

Pricing

Pay per task

From $49 per project

  • Furniture assembly from $49
  • Hourly rates set by each Tasker
  • Additional fees applied at checkout (disputed in lawsuit)

Security

Legitimate 19-year-old platform (95/100 trust scan); suffered a 2018 cyberattack and suspected data breach; no security page published.

  • 2018 data breachA cybersecurity incident took the site and app offline for days in April 2018; coverage describes it as a suspected data breach.⁴

What users say

Sentiment is strong at scale — 4/5 across 61,184 Trustpilot reviews — but checkout fees draw repeated complaints.

“Those services take so much money from their clients”
Facebook, handyman recommendations group

Alternatives

Compare Taskrabbit: Same Day Handyman, Moving & Mounting Services with each alternative.

  • Local handyman referrals

    Community recommendations often cheaper, without platform fees

Full analysis

Based on ~14 public sources: Trustpilot, Reddit, Facebook groups, 2018 breach coverage, and a checkout-fee class action.

Solid for one-off home tasks; same-day and well reviewed, but a lawsuit alleges hidden checkout fees.

Methodology

Based on ~14 public sources: Trustpilot, Reddit, Facebook groups, 2018 breach coverage, and a checkout-fee class action.

Read how a report is made.

Sources

  1. TaskRabbit official sitetaskrabbit.com
    official
  2. Trustpilot reviews (61,184)trustpilot.com
    review
  3. Class action: hidden junk fees at checkoutclassaction.org
    news
  4. Gizmodo: back online after suspected data breachgizmodo.com
    security
  5. CNET: app down during cybersecurity incidentcnet.com
    security
  6. Gridinsoft trust scan 95/100gridinsoft.com
    security
  7. Reddit r/Omaha treadmill moving threadreddit.com
    review
  8. Facebook: Happiness Pledge postfacebook.com
    official
  9. This Old House TaskRabbit moving reviewthisoldhouse.com
    review
  10. GigNGo: Is TaskRabbit worth itgigngo.org
    review

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