6,442
User ratings
WalletHub reviews
Report
Should I Use Td?
Depends
DependsFits people who want full-service branch banking plus investing under one roof.
Mega-bank with full services, but a 2025 SSN breach, $3.1B AML fine, and high fees. Branch loyalists only.
Confidence: Medium
$9.99
Trade commission
TD Direct Investing per trade
$3.1B
AML settlement
2024 US DOJ resolution
$28M
CFPB fine
credit-report failures
Value for money
2
High fees flagged across reviews
Feature depth
4
Full range: banking, investing, wealth, commercial
Support quality
2
Many complaint threads; one record-CSAT year
Security posture
1
SSN breach plus $3.1B AML settlement
Pros
- Full financial range: banking, direct investing, wealth, commercial
- Sixth-largest North American bank with broad branch coverage
- Broke a CSAT record in a volatile year
- Some customers stay decades — one reviewer cites 26 years
Cons
Gotchas
Best for
- Branch-banking loyalists
- US–Canada cross-border banking
- Full-service banking plus investing
- Wealth management clients
Not for
- Fee-sensitive investors — $9.99/trade adds up fast
- Privacy-wary users after the SSN breach
- Online-only banking seekers wanting low fees
- Buyers wanting a clean compliance record post-AML settlement
Pricing
Direct Investing commission
$9.99/trade
- Stock and ETF trades
- Short-term redemption fees apply
Security
Confirmed 2025 data breach (names, SSNs), $3.1B AML settlement, $28M CFPB order.
- TD data breach confirmedBreach involving names and Social Security numbers confirmed; breach notice sent to consumers April 2025.⁴
- $3.1B money-laundering settlementTD Bank's historic AML settlement and plea agreement, October 2024.⁵
- CFPB $28M orderOrdered to pay $28M for breakdowns that illegally tarnished consumer credit reports.⁶
What users say
Reviews run mixed to negative: heavy complaints about service, fraud handling, and fees, with a loyal long-tenured minority.
“Horrible Experience with TD Bank – Regret Switching”
“TD Bank holds customer responsible for $15K loss”
“Been a TD customer for 26”
Alternatives
Compare Td with each alternative.
Discount brokerages
Cheaper trades than TD's $9.99 commission
Td vs Discount brokeragesCredit unions and CDFIs
Cited as strong business-loan alternatives
Td vs Credit unions and CDFIsOnline-only banks
Lower fees for buyers who skip branches
Full analysis
Based on ~25 public sources. td.org itself showed no security page; evidence maps to TD Bank (td.com).
Sources
- TD Bank Reviews — Trustpilottrustpilot.comreview
- TD Bank Reviews: 6442 User Ratings — WalletHubwallethub.comreview
- TD Bank Review 2026 — Bankratebankrate.comreview
- TD data breach confirmed — UpGuardupguard.comsecurity
- TD Bank's $3.1B AML Settlement — Financial Services Perspectivesfinancialservicesperspectives.comnews
- CFPB Orders TD Bank to Pay $28 Millionconsumerfinance.govnews
official
- TD Direct Investing Review 2026 — Million Dollar Journeymilliondollarjourney.comreview
- TD Bank Data Breach Notice — Vermont AGago.vermont.govsecurity
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