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TenantCloud Review

Worth it

Should I use TenantCloud?

Cloud-based property management software for Landlords, Property Managers, Tenants and Service Pros. Build rental history, collect or pay rent online, store accounting. Online rental applications and Maintenance requests. - tenantcloud.com

· 1 month ago

Buy if you're a small landlord or self-manager wanting rent collection, applications, and accounting in one cheap tool. Skip it if you manage a large or commercial portfolio, or need published security and deep integrations.

Confidence

Medium. Based on 20+ public sources including G2, Capterra, Trustpilot, Reddit, and official pages

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in sources reviewed
  • Security posture

Pricing

from ~$15/mo (user-reported)

Paid plans (lowest)

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Small landlords (1–50 units)
  • Self-managing rental owners
  • Budget-conscious owners collecting rent online
  • Landlords needing applications and maintenance tracking

Not for

  • Large property managers with hundreds of units
  • Commercial or mixed-use portfolios
  • Buyers who need published security/compliance docs (none found)
  • Guess: teams wanting deep third-party integrations

Gotchas - check before you buy

medium

Free tier reportedly too limited; practical minimum ~$15/mo per user reports

medium

No public security page; security claims live in blog content only

medium

Recent app migration retired the old tenant app; tenants must reinstall

medium

TurboTenant acquisition means plan and feature changes are likely during integration

Pros and cons

Pros

  • All-in-one: rent collection, applications, maintenance, accounting in one place
  • Landlords, tenants, and service pros get dedicated iOS/Android apps
  • 300 G2 reviews and G2 Winter 2026 award wins
  • Case studies show landlords scaling small portfolios significantly
  • TurboTenant-backed, with added Stripe Capital funding options

Cons

  • Users report a ~$15/mo minimum subscription
  • No public security page found
  • Old app retired; tenants pushed onto a new app
  • Mixed Reddit sentiment; active threads request TenantCloud alternatives
  • Small Trustpilot footprint (162 reviews) limits independent validation

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x4review x6security x1news x1

Key stats

  • Value for money: 3/5

    Rating

  • from ~$15/mo (user-reported)

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Cheap entry plan, but free tier reportedly limited
  • Ease of use: 4/5. Users consistently praise it in G2 reviews
  • Feature depth: 4/5. Full suite: rent, accounting, applications, maintenance
  • Support quality. No support evidence in sources reviewed
  • Security posture: 3/5. Secure payment claims; no public security page
  • 300 G2 reviews product reviews on G2
  • 162 Trustpilot reviews customer reviews
  • 2016 Founded per TenantCloud About page
  • ~$15/mo Starting price user-reported minimum plan

Pricing

Paid plans (lowest)

from ~$15/mo (user-reported)

  • Online rent collection
  • Accounting and reports
  • Applications and maintenance requests

Security

No known vulnerabilities found in the sources reviewed.

What users say

Small landlords on Reddit, G2, and Capterra generally find it good value for managing a handful of units, though some outgrow it or chafe at subscription minimums.

Companies that use it

  • 2L Property Management
  • Macaw Properties
  • KB Realty
Full analysis

Based on 20+ public sources including G2, Capterra, Trustpilot, Reddit, and official pages

Solid, cheap all-in-one for small landlords; large portfolios and compliance-focused buyers should look elsewhere.

Methodology

Based on 20+ public sources including G2, Capterra, Trustpilot, Reddit, and official pages

Read how a report is made.

Sources

  1. TenantCloud homepagetenantcloud.com
    official
  2. TenantCloud pricing pagetenantcloud.com
    official
  3. TenantCloud About pagetenantcloud.com
    official
  4. G2 seller profile (300 reviews)g2.com
    review
  5. G2 product reviewsg2.com
    review
  6. Capterra reviewscapterra.com
    review
  7. Trustpilot reviews (162)trustpilot.com
    review
  8. Reddit: TenantCloud alternatives threadreddit.com
    review
  9. Reddit: $15/mo subscription complaintreddit.com
    review
  10. TurboTenant acquires TenantCloudllrpartners.com
    news
  11. TenantCloud app on Google Playplay.google.com
    official
  12. Security page lookuptenantcloud.com
    security

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