shouldiuse.io

VERDICT

Should I use TenantCloud?

Property management software for landlords and tenants - tenantcloud.com

Worth it. Buy if you self-manage a handful of rentals and want screening, payments, and maintenance in one place. Skip it if you expect a free tier or run a large, complex portfolio.

Confidence

Medium. Based on ~20 public sources: G2, Trustpilot, Reddit, App Store, BBB, vendor case studies, and comparison sites.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityComplaint pages exist; no clear consensus
  • Security posture

Pricing

from ~$15/mo

Paid plans

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • DIY landlords with 1-10 units
  • Small property management companies
  • All-in-one rent collection and screening
  • Growing portfolios (case-studied scaling)

Not for

  • Large complex portfolios needing enterprise tooling
  • Anyone expecting a genuinely free plan
  • Buyers requiring public security certifications
  • Guess: HOA or commercial-heavy managers

Gotchas - check before you buy

medium

Users report being pushed into a $15/mo minimum subscription; verify current pricing before signup.

medium

BBB and PissedConsumer complaint pages exist; read recent Trustpilot reviews before committing.

medium

'TurboTenant deal' articles suggest ownership changes; confirm roadmap and pricing stability.

low

No public security page found in scan; request compliance docs if that matters.

Pros and cons

Pros

  • 4.5/5 rating across hundreds of reviews
  • All-in-one: screening, payments, maintenance, reports
  • Used by single-rental landlords and scaling PM firms alike
  • Mobile app praised as 'rock solid'
  • Stripe Capital funding integration for landlords

Cons

  • Users report a $15/mo minimum subscription
  • BBB and PissedConsumer complaint pages signal support frustrations
  • No public security certifications page found in scan
  • Reddit threads seeking alternatives suggest some user friction

Sources & method

Analyzed 9/26/2026 - 14 sources - No known vulnerabilities found in the sources reviewed.

official x4review x7security x2news x1

Key stats

  • Value for money: 3/5

    Rating

  • from ~$15/mo

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Good value, but $15/mo minimum complaints
  • Ease of use: 4/5. Users praise simplicity; app 'rock solid'
  • Feature depth: 4/5. Screening, payments, maintenance, reports, funding combined
  • Support quality. Complaint pages exist; no clear consensus
  • Security posture: 3/5. Named security staff; no public incidents or certs
  • 4.5/5 G2 rating 300+ G2 reviews
  • ~$15/mo Entry price per user reports; verify on pricing page
  • 2016 Founded per company About page
  • 161 reviews Trustpilot mixed sentiment

Pricing

Paid plans

from ~$15/mo

  • Minimum reported by users on Reddit
  • Exact tier names unconfirmed in sources
  • Verify current tiers on tenantcloud.com/pricing

Security

No known vulnerabilities found in the sources reviewed.

Alternatives

Compare TenantCloud with each alternative.

  • Avail

    Popular with small landlords; frequent head-to-head comparison

  • TurboTenant

    Landlord-focused rival; recently tied to TenantCloud ownership news

    TenantCloud vs TurboTenant

  • Rent Manager

    Heavier-duty option for larger property management operations

Companies that use it

  • 2L Property Management10
  • Macaw Properties
  • KB Realty⁹
Full analysis

Based on ~20 public sources: G2, Trustpilot, Reddit, App Store, BBB, vendor case studies, and comparison sites.

Solid 4.5/5-rated landlord software for DIY owners from 1 unit to small PM firms; skip if you want free or enterprise-scale.

Methodology

Based on ~20 public sources: G2, Trustpilot, Reddit, App Store, BBB, vendor case studies, and comparison sites.

Sources

  1. TenantCloud Reviews 2026 - G2g2.com
    review
  2. TenantCloud Trustpilot reviewstrustpilot.com
    review
  3. TenantCloud vs Rent Manager (rfp.wiki)rfp.wiki
    review
  4. TenantCloud Pro - App Storeapps.apple.com
    review
  5. Reddit: TenantCloud $15/mo subscription complaintreddit.com
    review
  6. Reddit: Reviews on TenantCloud and other PM softwarereddit.com
    review
  7. TenantCloud pricing pagetenantcloud.com
    official
  8. TenantCloud About Ustenantcloud.com
    official
  9. Case study: KB Realtytenantcloud.com
    official
  10. Case study: 2L Property Managementtenantcloud.com
    official
  11. BBB complaints - TenantCloudbbb.org
    review
  12. TenantCloud alternatives after the TurboTenant dealrentredi.com
    news
  13. TenantCloud security page (not found in scan)tenantcloud.com
    security
  14. TenantCloud VP of Security and IT - LinkedInlinkedin.com
    security

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