VERDICT
Depends
Should I use Text Request?
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· 1 week ago
Buy it if you run a local or multi-location business that lives on reviews and texting customers daily. Skip it if you're budget-sensitive — small-business users repeatedly call it too expensive, and cheaper SMS tools abound.
Medium. Based on ~30 public sources; exact plan prices absent from evidence, so pricing judgments rely on user complaints.
Not disclosed
medium
Price is the loudest complaint; compare per-message costs against rivals before committing
low
Zapier integration carries a pricing note — extra costs possible
low
Peer-to-peer texting requires setup on a standard plan
Value for money: 2/5
Rating
Not disclosed
Starting price
14
Sources
Analyzed
Not disclosed
No known vulnerabilities found in the sources reviewed.
Publishes MFA, SSO, and SMS-compliance guidance.
Users across 967 G2 reviews and app stores praise ease of use, but pricing complaints recur in small-business forums.
“Too expensive sms feedback software”
“I love that Text Request…”
“I love the ease of use…”
Compare Text Request with each alternative.
Straightforward, cheaper SMS marketing rival, frequently compared head-to-head.
Positions itself as an alternative with stronger SMS capabilities.
Shared-inbox texting platform aimed at service businesses.
Based on ~30 public sources; exact plan prices absent from evidence, so pricing judgments rely on user complaints.
Easy, well-reviewed SMS + reviews platform for local businesses — but Redditors call it too expensive.
Based on ~30 public sources; exact plan prices absent from evidence, so pricing judgments rely on user complaints.
Anonymous. You can change your vote.
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