VERDICT
Depends
Should I use The RealReal?
Skip to main content - therealreal.com
· 2 days ago
Buy here if you want authenticated designer bags, jewelry, or watches below retail — the inventory and authentication operation are real. Avoid it as a consignor of lower-priced items; commission complaints and payout disputes dominate the reviews.
Medium. Based on 18 public sources
Tiered by net sale price
Consignment commission
high
Commissions are tiered by net sale price; items under $1,499 earn you the least
high
Consignors report payout cuts and items returned unexpectedly after policy shifts
medium
Art and furniture categories have stricter return rules
medium
Customer service complaints are recurring on BBB and complaint boards
Value for money: 2/5
Rating
Tiered by net sale price
Starting price
12
Sources
Analyzed
Tiered by net sale price
No known vulnerabilities found in the sources reviewed.
Reviews are polarized: buyers like the authenticated inventory, while consignors heavily criticize commissions, payout changes, and support.
“STAY AWAY FROM THE REALREAL! ITS A MESS AND A SCAM!”
“Beware of TheRealReal”
“Resell on The RealReal - unrealistic/inflated pricing??”
Compare The RealReal with each alternative.
Direct luxury resale rival; worth comparing fees first
Better for mid-price fashion; you control pricing
Younger, trend-driven resale with lower price points
Better fit for everyday clothing, not luxury
Based on 18 public sources
Great for buying authenticated luxury under retail; risky for consignors — commission and payout complaints dominate reviews.
Anonymous. You can change your vote.
Loading votes…
Comments
One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.
No comments yet.