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The Trevor Project Review

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Should I use The Trevor Project?

You are using an **outdated** browser. Please [upgrade your browser](https://browsehappy.com/) to improve your experience and security. - thetrevorproject.org

· 1 month ago

This is a nonprofit crisis service, not software — there is nothing to purchase or deploy. LGBTQ+ young people in crisis should use it free; adults and software buyers need other options.

Confidence

Medium. Based on 25+ public sources; the pasted page itself returned an outdated-browser notice, so claims come from third-party and official pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free

All services

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • LGBTQ+ young people in crisis
  • Parents and educators seeking guidance
  • Donors vetting a high-impact charity

Not for

  • Adults over the youth cutoff — services target young people
  • Software buyers — nothing here to purchase or deploy
  • Immediate psychiatric emergencies — call 988 or 911 instead

Gotchas - check before you buy

high

Budget proposals have targeted the LGBTQ+ youth lifeline it supports.

medium

Some Reddit users posted warnings about the online contact experience.

medium

Age-gated service: adults must use other crisis lines.

low

Nothing to buy or deploy — donor-funded nonprofit, not a vendor.

Pros and cons

Pros

  • 4/4-star Charity Navigator rating
  • Free 24/7 crisis support via phone, text, and chat
  • Publishes extensive annual LGBTQ+ youth mental health research
  • CEO named a TIME visionary while defending services through funding cuts

Cons

  • Youth-focused only; adults are turned away
  • Federal funding cuts threaten the lifeline it runs
  • Refunded donation after partner surveillance firm accused of anti-LGBTQ bias
  • At least one Reddit 'warning' thread about contacting them exists

Sources & method

- 14 sources - No known vulnerabilities found in the sources reviewed.

official x3review x6security x2news x3

Key stats

  • Value for money: 5/5

    Rating

  • Free

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 5/5. Entirely free, donation-funded
  • Ease of use: 4/5. 24/7 phone, text, chat access
  • Feature depth: 4/5. Crisis line, text/chat, research, advocacy
  • Support quality: 4/5. 24/7 counselors, some user warnings
  • Security posture: 4/5. Okta, Cloudflare, Splunk infrastructure
  • 4/4 Charity Navigator Star rating
  • $0 Price All crisis services free
  • 2,373 Staff (2023) Per Wikipedia

Pricing

All services

Free

  • 24/7 crisis line, text, chat
  • Research and resource guides

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users broadly praise it as lifesaving, though a few Reddit threads raise warnings or questions about access.

“Trevor Project is awesome!”
Reddit, r/lgbt
“The Trevor Project saved my life.”
Reddit, r/lgbt
Full analysis

Based on 25+ public sources; the pasted page itself returned an outdated-browser notice, so claims come from third-party and official pages.

Not software — a free 24/7 crisis nonprofit for LGBTQ+ youth. Nothing to buy; adults need other crisis lines.

Methodology

Based on 25+ public sources; the pasted page itself returned an outdated-browser notice, so claims come from third-party and official pages.

Read how a report is made.

Sources

  1. official
  2. Charity Navigator ratingcharitynavigator.org
    review
  3. CharityWatch ratingcharitywatch.org
    review
  4. official
  5. review
  6. review
  7. review
  8. review
  9. news
  10. news
  11. news
  12. security
  13. security
  14. Privacy Policythetrevorproject.org
    official

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