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YouthLine Review

Worth it

Should I use YouthLine?

YouthLine - Peer Mental Health Support for Youth - theyouthline.org

· 1 day ago

YouthLine is a free nonprofit teen crisis line, not a software product. Teens, parents, and schools use it at no cost; software buyers have nothing to purchase here.

Confidence

High. Based on 30+ public sources, including official pages, government and school resource lists, and Reddit.

Ratings

  • Value for money
  • Ease of use
  • Feature depthService, not software, so features do not apply
  • Support quality
  • Security posture

Pricing

Free

Peer support line

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
School materialsFree plus small fee

Best for

  • Teens in crisis or just needing to talk
  • Parents seeking youth mental health resources
  • Schools wanting free prevention materials
  • Teens 16+ wanting crisis line volunteer training

Not for

  • Software buyers, this is a hotline
  • Teams wanting a support platform with SLAs
  • Adults seeking therapy or clinical care
  • Orgs wanting admin controls or integrations

Gotchas - check before you buy

medium

Support quality rests on trained teen volunteers with adult backup, not licensed therapists

low

Materials are free, but you pay a small fee, likely shipping

low

Donations carry a processing fee, listed at $7.55

Pros and cons

Pros

  • Free, confidential support by call, text, chat, or email
  • Available 24/7 for youth nationwide
  • Trained teens answer, with adult support behind them
  • Free prevention materials and school programs
  • Nonprofit-run, with new recovery funding for Hawaii expansion

Cons

  • Evening shifts staffed by trained teen volunteers, not clinicians
  • Peer support only, not therapy or diagnosis
  • Not software, no admin features, integrations, or contracts

Sources & method

- 9 sources - No known vulnerabilities found in the sources reviewed.

official x4review x2security x1news x2

Key stats

  • Value for money: 5/5

    Rating

  • Free

    Starting price

  • 9

    Sources

  • Analyzed

  • Value for money: 5/5. Free for every user, no cost
  • Ease of use: 4/5. Call, text, chat, or email, no signup
  • Feature depth. Service, not software, so features do not apply
  • Support quality: 4/5. 24/7 line with trained teens and adult backup
  • Security posture: 3/5. Confidential service, no public incidents found
  • $0 Price Free call, text, chat, and email support
  • 24/7 Availability Every day, national line
  • 4 Contact channels Call, text, chat, email
  • 2000 Hawaii service since Peer-to-peer support, expanded with recovery funding

Pricing

Peer support line

Free

  • 24/7 call, text, chat, email
  • Confidential peer-to-peer help
  • Adult support behind teen volunteers

School materials

Free plus small fee

  • Wristbands, brochures, stickers, posters
  • Small fee applies, likely shipping

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reddit posters and school resource lists recommend YouthLine as a trusted teen-to-teen crisis line.

“I'm really really worried about one of my friends”
Reddit, r/OregonStateUniv
“Here is the site for Youthline. Please do not feel”
Reddit, r/DandysWorld_

Alternatives

Compare YouthLine with each alternative.

  • 988 Suicide & Crisis Lifeline

    Call or text 988 for all-ages crisis support, 24/7.

  • SafeOregon

    Anonymous school safety reporting for Oregon students.

    YouthLine vs SafeOregon

  • Find A Helpline

    Directory of free helplines by topic and country.

Companies that use it

  • Eugene School District 4J
  • Salem-Keizer School District
  • Washington County, Oregon Behavioral Health
  • Oregon School Activities Association
  • Grant School District
Full analysis

Based on 30+ public sources, including official pages, government and school resource lists, and Reddit.

Free 24/7 teen crisis line run by Lines for Life, not software. Teens and parents call, text, or chat at no cost.

Methodology

Based on 30+ public sources, including official pages, government and school resource lists, and Reddit.

Read how a report is made.

Sources

  1. YouthLine - Peer Mental Health Support for Youththeyouthline.org
    official
  2. Get Help - YouthLinetheyouthline.org
    official
  3. Materials - YouthLinetheyouthline.org
    official
  4. For Schools - YouthLinetheyouthline.org
    official
  5. YouthLine product security pagetheyouthline.org
    security
  6. Self-Harm Hotline United States, Free, 24/7findahelpline.com
    review
  7. Safe Social Spaces program run by Lines for Lifeopb.org
    news
  8. YouthLine Hawaii Awarded Recovery Funding to Expandlinesforlife.org
    news
  9. Suicide Hotline Volunteering for Teens?reddit.com
    review

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