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Should I use TicketingHub?

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Depends. Buy if you run a small or mid-sized tour or attraction and want transparent 3%-per-booking pricing with no monthly fee. Skip it if you're high-volume, need enterprise depth, or want a vendor with proven scale.

Confidence

Medium. Based on 12+ public sources; independent review volume is thin and many comparisons are TicketingHub's own pages.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

3% per booking

Pay-as-you-book

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Small tour operators
  • Zoos and attractions
  • Walking and single-day tours
  • Budget sellers wanting public pricing

Not for

  • High-volume sellers — 3% per booking compounds fast
  • Enterprises needing vendor scale and deep integrations
  • Teams wanting predictable flat monthly billing
  • Anyone uncomfortable trusting revenue to a 7-person company

Gotchas - check before you buy

medium

3% per booking compounds at volume — heavy sellers may pay more than monthly-fee rivals. Model your numbers first.

medium

Vendor runs on a ~7-person team; support depth and roadmap continuity depend on very few people

low

Competitor fee claims come from TicketingHub's own pages — verify independently

Pros and cons

Pros

  • Flat 3% per booking with no monthly fees and public pricing
  • Undercuts rivals: Peek Pro reportedly charges 8-10% per booking
  • Trustpilot rating around 4 stars
  • Free trial offered
  • Sells online, on-site, and via OTAs from one system

Cons

  • Tiny vendor: roughly $851K ARR, about 7 employees
  • Too few reviews for G2 to rate the product
  • Most competitor comparisons live on TicketingHub's own marketing pages

Sources & method

Analyzed 10/04/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x2review x4security x2news x4

Key stats

  • Value for money: 5/5

    Rating

  • 3% per booking

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 5/5. Flat 3%, no monthly fee, undercuts rivals' 8-10%
  • Ease of use: 4/5. Reviewers repeatedly call it easy to use
  • Feature depth: 3/5. Guess: solid tour features, less than enterprise suites
  • Support quality: 3/5. Guess: support praise appears, but review volume is small
  • Security posture: 3/5. Published security page, Stripe-hosted payments, no incidents
  • 4/5 Trustpilot rating Trustpilot stars
  • 3% per booking Pricing No monthly fees
  • Yes Free trial Per G2 pricing page
  • $851K ARR Vendor size ~7 employees (Getlatka est.)

Pricing

Pay-as-you-book

3% per booking

  • No monthly fees
  • Free trial available
  • Full pricing published openly

Security

No known vulnerabilities found in the sources reviewed.

What users say

Trustpilot sits around 4 stars and Capterra reviewers are positive, but independent review volume is too thin for G2 to score.

“I'm thinking between FareHarbour and TicketingHub.”
Reddit, r/Tourguide

Companies that use it

  • Singabites12

Companies that could

  • Immersive Gamebox11 Uses Re-Venue instead
Full analysis

Based on 12+ public sources; independent review volume is thin and many comparisons are TicketingHub's own pages.

Transparent 3%-per-booking ticketing for tours; great for small operators, but tiny 7-person vendor and thin reviews are risks.

Methodology

Based on 12+ public sources; independent review volume is thin and many comparisons are TicketingHub's own pages.

Sources

  1. official
  2. official
  3. security
  4. security
  5. review
  6. review
  7. review
  8. review
  9. news
  10. news
  11. news
  12. news

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