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TicketsatWork Review

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Should I use TicketsatWork?

Not disclosed - ticketsatwork.com

· 1 day ago

Buy for HR, union, or university leaders who want a free, zero-maintenance employee perk for travel and entertainment discounts. Skip if you need guaranteed bookings and strong support, or if you can find equal prices through public promos.

Confidence

Medium. Based on 25+ public sources: review sites, employer/union pages, and official terms.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security postureNo evidence either way in sources

Pricing

Free

Employee/member access

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • HR teams adding a free perks benefit
  • Unions and member associations
  • Universities and large employers
  • Employees booking theme parks and travel

Not for

  • Companies wanting broad perks beyond tickets and travel
  • Buyers needing flexible, refundable reservations
  • Small teams without an HR channel to distribute access
  • Shoppers who always find cheaper public promo prices

Gotchas - check before you buy

high

Reservation mix-ups happen; confirm bookings directly with hotels and venues before traveling

medium

Check Terms of Sale before big purchases; refund rights are a recurring complaint theme

medium

Discount depth varies; compare against public promos and box offices first

low

Access requires affiliation with a partner employer, union, or member organization

Pros and cons

Pros

  • Free access through employers, unions, and member organizations
  • Broad catalog: theme parks, hotels, Broadway, concerts
  • Distributed by universities, unions, and city colleges nationwide
  • Mobile app gets positive reviews
  • Signup advertised as taking about 60 seconds

Cons

  • Booking failures reported: hotel had no record of reservation
  • Some Reddit buyers bluntly call it a scam
  • ConsumerAffairs reviewers cite poor customer service
  • Savings not guaranteed; users compare prices and find better elsewhere

Sources & method

- 14 sources - No known vulnerabilities found in the sources reviewed.

official x5review x8security x1

Key stats

  • Value for money: 3/5

    Rating

  • Free

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 3/5. Free access, but discounts vary vs public promos
  • Ease of use: 3/5. App praised; site booking complaints exist
  • Feature depth: 3/5. Wide catalog: parks, hotels, shows, events
  • Support quality: 2/5. Reservation errors and service complaints reported
  • Security posture. No evidence either way in sources
  • 4,665 Birdeye reviews Hospitality, Orlando FL
  • ~1,491 Trustpilot reviews Split reputation
  • 83 Yelp reviews Orlando, FL listing
  • Free Cost to employees Via employer, union, or member org

Pricing

Employee/member access

Free

  • Discounted tickets, hotels, shows, events
  • Signup via employer, union, or member org

Security

No known vulnerabilities found in the sources reviewed.

What users say

Reviews are split: many users report real savings and a good app, while others report booking errors and poor support.

“TicketsAtWork is a scam.”
Reddit, r/Broadway
“Love this app.”
App Store review
“Extremely Nervous, TicketsAtWork, Hotel Doesn't Have Record of Reservation”
DISboards thread title

Alternatives

Compare TicketsatWork with each alternative.

Companies that use it

  • City Colleges of Chicago11
  • George Mason University (Patriot Perks)
  • AFGE (American Federation of Government Employees)12
  • Aiken County Public School District
  • Swansea University Students' Union
Full analysis

Based on 25+ public sources: review sites, employer/union pages, and official terms.

Free employee discount portal for theme parks, hotels, events. Real savings, but support and booking reliability complaints are common.

Methodology

Based on 25+ public sources: review sites, employer/union pages, and official terms.

Read how a report is made.

Sources

  1. TicketsatWork Reviews — ConsumerAffairsconsumeraffairs.com
    review
  2. TicketsatWork Reviews — Trustpilottrustpilot.com
    review
  3. TicketsatWork — Birdeye (4,665 reviews)reviews.birdeye.com
    review
  4. Tickets at Work — Yelp (83 reviews)yelp.com
    review
  5. Has anyone else had problems with ticketsatwork.com? — Reddit r/Broadwayreddit.com
    review
  6. TicketsatWork.com reviews — Reddit r/TravelHacksreddit.com
    review
  7. TicketsatWork Hotel Reservation Issue — DISboardsdisboards.com
    review
  8. TicketsatWork Employee Perks — App Storeapps.apple.com
    review
  9. TicketsatWork homepageticketsatwork.com
    official
  10. TicketsatWork signup flyer — LMFCUlmfcu.org
    official
  11. City Colleges of Chicago — Tickets at Workccc.edu
    official
  12. AFGE member benefits — Tickets at Workafge.org
    official
  13. Terms of Saledev6ticketsatwork.ebgaffiliates.com
    official
  14. TicketsatWork security pageticketsatwork.com
    security

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