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Should I Use Ticket Tailor?

tickettailor.com·Analyzed 17 hours ago··Based on 14 sources

Online & in-person event ticketing platform

Worth it

Worth it

Buy if you run small-to-mid events and want low per-ticket fees without a marketplace taking a big cut.

Low per-ticket fees, strong reviews, great for small-mid events. Not for big venues or free-seekers.

Confidence: Medium

4.6/5

Trustpilot rating

815 reviews

4.9/5

Capterra rating

596 reviews

$0.28/ticket

Starting price

Capterra; other sources report $0.85

No

Free tier

Free trial advertised only

Value for money4

Repeatedly cited as best-value ticketing vs rivals

Ease of use4

Beginner tutorials, intuitive positioning, high review scores

Feature depth3

Check-in app and API; not enterprise-grade

Support quality4

Strong Trustpilot scores across 815 reviews

Security posture4

Security page, GDPR list; one plugin vuln

Pros

  • Per-ticket fees from $0.28, far cheaper than Eventbrite's percentage cut
  • 4.6/5 on Trustpilot (815 reviews) and 4.9/5 on Capterra (596)¹
  • Optional $0.70 booking fee lets organizers pass costs to buyers
  • Check-in app for door scanning included10
  • Public REST API enables integrations with other tools11

Cons

  • Fee figures conflict across sources: $0.28 to $0.85 per ticket13
  • Usage-based pricing grows with every ticket sold; no flat plan shown
  • Rival comparison claims weak advanced access control for large events12
  • No permanent free tier — trial only

Gotchas

  • mediumThird-party comparisons report different fees ($0.28 vs $0.85/ticket) — confirm your volume's rate before committing.13
  • mediumWordPress embed plugin had a flagged 2024 vulnerability; patch if you embed checkout.
  • mediumUsage-based pricing: a sell-out event costs multiples of a quiet one. Budget accordingly.
  • lowThe $0.70 buyer booking fee stays with you unless you pass it on.

Best for

  • Small-to-mid event organizers
  • Charities and community groups
  • Recurring classes and workshops
  • Teams fleeing Eventbrite fees

Not for

  • Large venues needing reserved seating and access control
  • Anyone wanting a free ticketing tool — every ticket costs
  • Enterprises needing deep integrations, SSO, and admin teams
  • Sellers of non-event goods — it only does tickets

Companies that use it

  • Ashgate Hospice14
  • The Sixth Form Bolton
  • ISSA Chicago
  • Exodus Intelligence

Pricing

Usage-based

$0.28–$0.85 per ticket

  • Fees based on general admission ticket volume
  • Optional $0.70 booking fee passed to buyers
  • Free trial advertised; no permanent free tier found

Security

security page and GDPR sub-processor list; one 2024 WordPress plugin vulnerability flagged.

  • Ticket Tailor WordPress plugin vulnerability (2024)Wordfence's threat-intel database lists a vulnerability affecting the Ticket Tailor WordPress plugin, dated March 15, 2024. Plugin-side, not the core platform.

What users say

Reviewers across Trustpilot (4.6/5, 815), Capterra (4.9/5, 596) and G2 rate it as a customizable, good-value Eventbrite alternative for smaller events.

TicketTailor has been a game changer
G2 review

Alternatives

Compare Ticket Tailor with each alternative.

Hi.Events

Open-source, self-hosted ticketing if you want control.

Full analysis

Based on 40+ public sources; review snippets partly truncated and per-ticket fee figures conflict between sources.

Sources

  1. review
  2. review
  3. review
  4. review
  5. Ticket Tailor Pricingtickettailor.com
    official
  6. official
  7. official
  8. security
  9. security
  10. official
  11. official
  12. review
  13. review
  14. official

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