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Should I use Time To Pet?

Pet sitting, dog walking, daycare & boarding business software - timetopet.com

Depends. Buy if you run a growing pet care company with staff, complex schedules, and real billing volume. Skip if you're a new solo sitter — a simpler tool or spreadsheet covers you.

Confidence

Medium. Based on 30+ public sources; several review snippets were truncated.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

All plans

Not published in sources reviewed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Multi-sitter pet sitting companies
  • Dog walking teams with routes
  • Boarding and daycare operators
  • Rover escapees going independent

Not for

  • Brand-new solo sitters — pay for features you won't use
  • Hobby sitters with a handful of clients — use a spreadsheet
  • Businesses whose clients won't adopt an app or portal
  • Anyone needing deep accounting integrations

Gotchas - check before you buy

medium

Your clients must adopt the portal and app; some refuse, leaving you chasing them

medium

Solo sitters report paying for multi-sitter features they never touch

medium

Xero users hit integration failures; plan on Stripe-based payments instead

low

Owned by DaySmart since 2024; pricing and product direction can shift

Pros and cons

Pros

  • All-in-one: scheduling, invoicing, client portal, staff management
  • Trusted by 4,000+ pet care businesses
  • 4.7/5 seller rating on G2
  • Support consistently praised by reviewers
  • 14-day free trial with transparent pricing

Cons

  • Client app adoption is a recurring struggle
  • Some sitters explicitly don't recommend it
  • Criticized as a poor fit for solo sitters
  • Xero integration reportedly fails; workarounds needed

Sources & method

Analyzed 9/30/2026 - 10 sources - No known vulnerabilities found in the sources reviewed; vendor claims PCI compliance and bank-level encryption.

official x3review x5security x1news x1

Key stats

  • Value for money: 3/5

    Rating

  • Not published in sources reviewed

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 3/5. Transparent pricing, but solo sitters say it's overpriced for them
  • Ease of use: 3/5. Sitters like it; their clients struggle with the app
  • Feature depth: 4/5. Scheduling, billing, staff, portal, geo tools, websites
  • Support quality: 4/5. Reviewers repeatedly praise the support team
  • Security posture: 3/5. PCI and encryption claimed; no independent audit evidence
  • 4.7/5 G2 rating 19 reviews
  • 14 days Free trial No permanent free tier
  • 4,000+ Customers Pet care businesses
  • 2024 Acquired By DaySmart

Pricing

All plans

Not published in sources reviewed

  • 14-day free trial
  • Pricing varies by product and plan

Security

No known vulnerabilities found in the sources reviewed; vendor claims PCI compliance and bank-level encryption.

What users say

Sentiment skews positive (4.7/5 on G2, support praised), but solo-sitter fit and client app adoption draw recurring complaints.

“My clients are terrible at using TimeToPe...”
Facebook review
“TimeToPet I wouldn't recommend. I'...”
Reddit, r/petsitting
“From its seamless functionality to...”
Reddit, r/petsitting

Companies that use it

  • The Pet Gal¹
  • Paw Pet Sitting
  • All Friends Pet Care
  • Paige's In-Home Pet Care
Full analysis

Based on 30+ public sources; several review snippets were truncated.

Solid all-in-one for established pet care companies; overkill and pricey for new solo sitters with few clients.

Methodology

Based on 30+ public sources; several review snippets were truncated.

Sources

  1. official
  2. Time To Pet pricingtimetopet.com
    official
  3. official
  4. Time To Pet securityhelp.timetopet.com
    security
  5. review
  6. Software Advice reviewssoftwareadvice.com
    review
  7. review
  8. review
  9. review
  10. news

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