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Too Good To Go Review

Worth it

Should I use Too Good To Go?

The app that lets customers rescue surplus food - toogoodtogo.com

· 13 hours ago

Download it if you're flexible about food, live near participating stores, and treat bags as cheap mystery meals — the app is free to try. Skip it if you have dietary restrictions, need specific groceries, or run a food business expecting predictable income.

Confidence

Medium. Based on ~20 public sources; consumer pricing from reviews, no business-side commission rates found.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Free app; pay per bag

Consumer

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Flexible urban eaters
  • Budget-conscious grocery shoppers
  • Bakeries and cafés with daily surplus
  • Sustainability-minded households

Not for

  • Anyone with food allergies or strict diets — contents are a mystery
  • Picky shoppers who need specific items
  • Rural or suburban buyers far from participating stores
  • Restaurants wanting predictable revenue, not surplus-only sales

Gotchas - check before you buy

high

Breach notice covered Jan 1–May 15, 2024; some users never received the email

medium

You're charged immediately at checkout; refund disputes on $4–7 orders are common

medium

Bag value varies wildly by store; disappointed-buyer threads are frequent

medium

Popular stores sell out in seconds; securing a bag takes persistence

Pros and cons

Pros

  • Free to download; bags typically cost $4–$7
  • Major grocery discounts reported by reviewers
  • Wide variety: restaurants, bakeries, groceries, convenience stores
  • Businesses report repeat customers after offering bags
  • Rescues surplus food that would otherwise be thrown out

Cons

  • Trustpilot rating is only 3.7/5
  • Mystery bags disappoint some buyers; contents not guaranteed
  • Refunds on low-cost orders are contested and frustrating
  • Users reported a 2024 data breach notification
  • Bags sell out fast; some users drive far for pickup

Sources & method

- 9 sources - Users reported a data breach notice covering Jan 1–May 15, 2024; the company also runs a vulnerability disclosure program.

official x2review x4security x2news x1
  • User security notice / data breach, Jan 1–May 15, 2024, Reddit threads describe a company 'User Security Notice' about a breach window; some users reported never receiving the email.

Key stats

  • Value for money: 4/5

    Rating

  • Free app; pay per bag

    Starting price

  • 9

    Sources

  • Analyzed

  • Value for money: 4/5. $4–7 bags, real discounts reported
  • Ease of use: 4/5. Mass-market app, simple reserve-and-pickup flow
  • Feature depth: 3/5. One core concept; no customization of contents
  • Support quality: 2/5. Refund and misrepresentation complaints recur
  • Security posture: 3/5. 2024 breach notice, but runs disclosure program
  • 3.7/5 Trustpilot rating toogoodtogo.com
  • $4–$7 Typical bag price per user-reported orders
  • Yes Free tier free app, pay per bag
  • iOS & Android Availability App Store and Google Play

Pricing

Consumer

Free app; pay per bag

  • Surprise bags reported around $4–$7
  • Charged immediately at order time
  • No subscription required

Security

Users reported a data breach notice covering Jan 1–May 15, 2024; the company also runs a vulnerability disclosure program.

  • User security notice / data breach, Jan 1–May 15, 2024Reddit threads describe a company 'User Security Notice' about a breach window; some users reported never receiving the email.⁵

What users say

Users like the concept and the savings but frequently complain about inconsistent bag value, instant charges, and refund hassles.

“The concept of too good to go was brilliant”
Facebook group post
“To order Food is expensive yes, I have been wanting to try”
Facebook group post

Companies that use it

  • Whole Foods
  • Circle K (Holiday), Minneapolis
  • Pizza Depot
  • Afro-Fusion Cuisine (Glasgow)
Full analysis

Based on ~20 public sources; consumer pricing from reviews, no business-side commission rates found.

Free app, real $4–7 food deals — but bags are a gamble, refunds draw complaints, Trustpilot sits at 3.7.

Methodology

Based on ~20 public sources; consumer pricing from reviews, no business-side commission rates found.

Read how a report is made.

Sources

  1. Too Good To Go Reviews — Trustpilottrustpilot.com
    review
  2. Anyone using Too Good To Go app here? — Reddit r/Frugalreddit.com
    review
  3. Too Good To Go: End Food Waste — Google Playplay.google.com
    review
  4. I've Been Using This App That Majorly Discounts Groceries — The Kitchnthekitchn.com
    review
  5. Too Good To Go security data breach Jan 1–May 15, 2024 — Redditreddit.com
    security
  6. FireBounty toogoodtogo.fi Vulnerability Disclosure Programfirebounty.com
    security
  7. Sell Your Surplus Food Today — Too Good To Go Marketplacetoogoodtogo.com
    official
  8. Join Our Food Waste Movement — Too Good To Gotoogoodtogo.com
    official
  9. Too Good To Go — Wikipediaen.wikipedia.org
    news

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