shouldiuse.io

VERDICT

Should I use Trackforce?

Trackforce is the physical security operations platform for guard management, scheduling, guard tours, incident reporting and billing. 600k+ users. - tracktik.com

Depends. Buy if you run a multi-site guard operation that needs scheduling, tours, incident reporting, and client billing in one system. Skip it if you're a small team — custom per-site pricing and setup overhead buy you more than you need.

Confidence

Medium. Based on 15+ public sources: case studies, G2/FeaturedCustomers reviews, Reddit threads, competitor comparisons, and vendor pages. Review snippets were largely truncated, limiting depth.

Ratings

  • Value for moneyCustom quotes; no comparable price data
  • Ease of useOnly truncated review snippets available
  • Feature depth
  • Support qualityNo support evidence in sources
  • Security posture

Pricing

Not published

Custom quote

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Mid-size and large guard companies
  • Multi-site security contractors
  • Firms bundling scheduling, tours, and billing
  • Security teams scaling past 100 officers

Not for

  • Solo guards and single-site shops
  • Small teams needing simple scheduling only
  • Buyers demanding published, transparent pricing
  • Teams wanting lightweight same-day setup

Gotchas - check before you buy

high

Per-site, per-module pricing means every added location or module raises the quote

medium

Pricing gated behind a demo — budgeting before sales contact is impossible

medium

Ehub guard portal outages reported on Reddit; ask about uptime guarantees

medium

TrackTik, Valiant, and GuardTek are distinct products — confirm which one you're quoted

Pros and cons

Pros

  • Proven scale: customer grew from 3 to 1,250 guards on TrackTik
  • Claims largest security workforce platform after acquiring TrackTik
  • One suite covers scheduling, guard tours, incident reporting, and billing
  • Paycor payroll integration available
  • Leads THERMS in a published comparison guide

Cons

  • No published pricing; quotes only via sales demo
  • Ehub guard portal has user-reported downtime complaints
  • Only 61 G2 reviews across products — thin independent feedback
  • Acquired-brand lineup (TrackTik, Valiant, GuardTek) confuses buyers

Sources & method

Analyzed 9/21/2026 - 12 sources - No known vulnerabilities found in the sources reviewed.

official x5review x4security x1news x2

Key stats

  • Feature depth: 5/5

    Rating

  • Not published

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money. Custom quotes; no comparable price data
  • Ease of use. Only truncated review snippets available
  • Feature depth: 5/5. Scheduling, tours, incidents, billing, payroll, AI integrations in one suite
  • Support quality. No support evidence in sources
  • Security posture: 3/5. Dedicated security page; no public audit findings
  • 600k+ Users Claimed across Trackforce products
  • Custom quote Starting price Priced per site and module
  • $19.1M Funding Raised, per Crunchbase
  • 61 G2 reviews Across Trackforce products

Pricing

Custom quote

Not published

  • Priced per site and per module
  • Quote provided during demo

Security

No known vulnerabilities found in the sources reviewed.

What users say

reviews are thin — 61 on G2 plus positive FeaturedCustomers blurbs, but Reddit guard communities report Ehub portal outages.

“Fucking Ehub is down and...”
Reddit, r/securityguards
“Excellent tool.”
FeaturedCustomers review

Companies that use it

  • Armour Security⁸
  • Blackbird Security⁹
  • Monjon
  • Electro Depot
  • Condor Security
Full analysis

Based on 15+ public sources: case studies, G2/FeaturedCustomers reviews, Reddit threads, competitor comparisons, and vendor pages. Review snippets were largely truncated, limiting depth.

Enterprise guard-ops suite: deep features, opaque per-site pricing. Built for scaling guard firms; overkill for small teams.

Methodology

Based on 15+ public sources: case studies, G2/FeaturedCustomers reviews, Reddit threads, competitor comparisons, and vendor pages. Review snippets were largely truncated, limiting depth.

Sources

  1. Trackforce: Physical Security Operations Platformtrackforce.com
    official
  2. TrackTik Pricing: Custom Quotes by Site & Moduletrackforce.com
    official
  3. TrackTik by Trackforce — Product Security Pagetracktik.com
    security
  4. TrackTik Reviews 2026 (G2)g2.com
    review
  5. 30 Trackforce Valiant Customer Reviews & Referencesfeaturedcustomers.com
    review
  6. Fucking Ehub is down... — Reddit r/securityguardsreddit.com
    review
  7. THERMS vs TrackForce: Feature & Price Comparisontherms.io
    review
  8. Armour Security Case Study: 3 Guards to 1,250 on TrackTiktrackforce.com
    official
  9. How Blackbird Security Scaled Nationally with TrackTiktrackforce.com
    official
  10. TrackTik acquired by Trackforce Valiantbetakit.com
    news
  11. Trackforce — Crunchbase Company Profile & Fundingcrunchbase.com
    news
  12. TrackTik by Trackforce — Paycor Marketplacemarketplace.paycor.com
    official

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