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Should I use TrekkSoft?

Tour booking solutions for tour operators - trekksoft.com

Depends. Buy it if you run a real tour operation that needs online booking, payments, and OTA channel sales in one place. Skip it if you're a small operator taking a handful of bookings — and audit the billing terms either way.

Confidence

Medium. Based on 30+ public sources; specific tier prices and support-quality evidence were thin.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo direct support evidence found
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Tour and activity operators
  • Sellers mixing direct bookings with OTA channels
  • Operators wanting built-in payments and mobile POS
  • Multi-city or multi-product tour companies

Not for

  • Solo guides taking a few bookings a month
  • Anyone unwilling to read renewal and auto-charge terms closely
  • Non-tour businesses needing generic scheduling
  • Teams that just need a simple booking form without platform fees

Gotchas - check before you buy

high

Reddit user reports CHF 680 taken via Twint; verify auto-renewal and charge terms before signing.

medium

Multiple third-party pricing guides exist because plans, commissions, and fees are hard to parse.

medium

Payments can run through Payyo, TrekkSoft's own gateway; read its refund and dispute terms.

low

Many competitors market themselves as TrekkSoft switch targets; confirm data export before committing.

Pros and cons

Pros

  • Capterra rating of 4.5/5 from tour operators
  • G2 seller rating of 4.4/5
  • One system for bookings, payments, channels, and Zapier integrations
  • Named case studies at scale, including SANDEMANs and Mike's Bike Tours
  • Mobile POS app for on-site ticket sales

Cons

  • Reddit reports of CHF 680 unexpectedly charged via Twint
  • Third-party pricing guides urge buyers to scrutinize plans and fees
  • Payments route through TrekkSoft-owned Payyo, adding separate terms to review

Sources & method

Analyzed 10/02/2026 - 13 sources - No known vulnerabilities found in the sources reviewed. Booking endpoints tested via SSL Labs; security and privacy pages published.

official x4review x5security x2news x2

Key stats

  • Value for money: 3/5

    Rating

  • Not disclosed

    Starting price

  • 13

    Sources

  • Analyzed

  • Value for money: 3/5. Well-rated overall, but surprise-charge complaints exist
  • Ease of use: 4/5. G2 reviewers call it easy to use
  • Feature depth: 4/5. Booking, payments, channels, API, Zapier, mobile POS
  • Support quality. No direct support evidence found
  • Security posture: 4/5. SSL-tested booking endpoints; no public breach reports
  • 4.4/5 G2 rating seller rating across TrekkSoft products
  • 4.5/5 Capterra rating tour and activity operator reviews
  • $800K Seed funding raised 2013, Redalpine-led
  • Interlaken, Switzerland Headquarters Swiss SaaS company

Pricing

Not disclosed

Security

No known vulnerabilities found in the sources reviewed.

Booking endpoints tested via SSL Labs; security and privacy pages published.

What users say

Rated 4.4–4.5/5 on Capterra and G2 with praise for ease of use, while Reddit threads flag surprise charges.

“Trekksoft is not only easy”
G2 review
“CHF 680 suddenly taken from my Twint account”
Reddit, r/Switzerland
“We are very happy with Trek”
Software Advice review

Companies that use it

  • SANDEMANs NEW Europe
  • Mike's Bike Tours
  • Bologna Welcome
  • Canoe Trails11
Full analysis

Based on 30+ public sources; specific tier prices and support-quality evidence were thin.

Legit booking platform for tour operators (4.4–4.5/5 ratings) — audit billing terms before signing.

Methodology

Based on 30+ public sources; specific tier prices and support-quality evidence were thin.

Sources

  1. TrekkSoft: Tour Operator Booking Softwaretrekksoft.com
    official
  2. TrekkSoft Reviews — Capterracapterra.com
    review
  3. TrekkSoft — G2 seller profileg2.com
    review
  4. TrekkSoft — Trustpilottrustpilot.com
    review
  5. TrekkSoft Software Reviews — Software Advicesoftwareadvice.com
    review
  6. CHF 680 suddenly taken from my Twint account — Redditreddit.com
    review
  7. Trekksoft lands $800K seed round — StartupBeatstartupbeat.com
    news
  8. SSL Server Test: secure.trekksoft.com — SSL Labsssllabs.com
    security
  9. TrekkSoft product security pagetrekksoft.com
    security
  10. TrekkSoft Pricing Guide — Bokunbokun.io
    news
  11. TrekkSoft case studies and success storiestrekksoft.com
    official
  12. TrekkSoft mPOS — Google Playplay.google.com
    official
  13. Payyo by TrekkSoft — Terms of Servicepayyo.co.uk
    official

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