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TrueCoach Review

Depends

Should I use TrueCoach?

#1 Personal Trainer Software — save time and grow your business - truecoach.co

· 1 week ago

Buy it if you're a personal trainer or online fitness coach who wants simple workout delivery and client tracking. Skip it if you bill heavily through the platform (new 5% fee) or run a gym needing scheduling and membership tools.

Confidence

Medium. Based on 20+ public sources: expert reviews, Reddit threads, comparison sites, security scans, and news. Exact tier prices were not verifiable in sources, so none are quoted.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo usable support evidence in sources
  • Security posture

Pricing

Not disclosed

ModelPer active client
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo

Best for

  • Online personal trainers
  • Strength and conditioning coaches
  • Coaches selling workout subscriptions
  • Solo coaches and small coaching teams

Not for

  • Gyms and studios needing scheduling, staff, or membership management
  • Nutrition-only coaches — meal planning costs extra
  • Coaches billing large sums through the platform; 5% cut hurts
  • Anyone wanting one-time-fee or free software

Gotchas - check before you buy

high

5% fee added to client payments; coaches publicly doing the math on leaving

medium

Priced per active client — your bill grows every time your roster does

medium

Meal plan features sit behind a paid upgrade

medium

Competitors now market themselves as 'no upcharges' — expect fee creep

Pros and cons

Pros

  • Purpose-built for trainers: workout delivery, client metrics, compliance dashboard
  • Scaled to 20,000+ paying customers
  • Consistent 4/5 expert review scores
  • Dedicated client-facing app experience

Cons

  • New 5% fee on client payments triggered user backlash
  • Per-active-client pricing means costs climb with your roster
  • Meal planning is a paid add-on, not included
  • Reported video-deletion bug risked client uploads
  • Users actively shop for one-time-fee alternatives

Sources & method

- 15 sources - No known vulnerabilities found in the sources reviewed.

official x3review x7security x3news x2
  • Video deletion bug, A security blog documented a TrueCoach bug affecting deletion of uploaded client videos.

Key stats

  • Value for money: 2/5

    Rating

  • Not disclosed

    Starting price

  • 15

    Sources

  • Analyzed

  • Value for money: 2/5. New 5% payment fee and per-client pricing drew backlash
  • Ease of use: 4/5. Consistent 4/5 expert scores, simple coaching workflow
  • Feature depth: 3/5. Core coaching solid; meal plans are a paid add-on
  • Support quality. No usable support evidence in sources
  • Security posture: 3/5. SSL and security page, but one reported video bug
  • 4.0/5 Expert rating Coachway and PT Pioneer reviews
  • 20,000+ Paying customers Per former exec on LinkedIn
  • $2M Funding Raised 2019, Boulder CO
  • Per active client Pricing model Tiered by client count

Pricing

Free tier: No

Security

No known vulnerabilities found in the sources reviewed.

  • Video deletion bugA security blog documented a TrueCoach bug affecting deletion of uploaded client videos.11

What users say

Reviews sit around 4/5 and many coaches like the core product, but Reddit threads show fresh anger over the newly added 5% payment fee.

Companies that use it

  • ATG Program
  • Limitless Lifestyle Community
  • Margaux Alvarez (fitness coach)
Full analysis

Based on 20+ public sources: expert reviews, Reddit threads, comparison sites, security scans, and news. Exact tier prices were not verifiable in sources, so none are quoted.

Solid workout-delivery app for personal trainers, but a new 5% payment fee and per-client pricing sting as you grow.

Methodology

Based on 20+ public sources: expert reviews, Reddit threads, comparison sites, security scans, and news. Exact tier prices were not verifiable in sources, so none are quoted.

Read how a report is made.

Sources

  1. TrueCoach homepagetruecoach.co
    official
  2. TrueCoach compliance tracking featuretruecoach.co
    official
  3. TrueCoach meal plan upgrade offertruecoach.co
    official
  4. Coachway TrueCoach review 2026 (4.0/5)coachway.io
    review
  5. PT Pioneer TrueCoach review (4/5)ptpioneer.com
    review
  6. G2 Xplor TrueCoach reviewsg2.com
    review
  7. Reddit: TrueCoach new 5% feereddit.com
    review
  8. Reddit: one-time-fee TrueCoach alternativesreddit.com
    review
  9. Trainstead vs TrueCoach comparisontrainstead.com
    review
  10. TrueCoach pricing 2026 explainedtrainera.fit
    review
  11. TrueCoach video deletion bugmedium.com
    security
  12. SSL Labs test — truecoach.cossllabs.com
    security
  13. Gridinsoft safety scan (80/100)gridinsoft.com
    security
  14. LinkedIn: scaled TrueCoach to 20,000 customerslinkedin.com
    news
  15. Daily Camera: TrueCoach raises $2Mdailycamera.com
    news

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