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Trustmary Review

Depends

Should I use Trustmary?

Collect, analyze, and showcase customer feedback - trustmary.com

· 1 week ago

Buy it if you're an SMB marketing team that needs to collect reviews and video testimonials and display them as site widgets — the free plan makes trying it cheap. Skip it if you run an ecommerce store needing product-review workflows or an enterprise needing multi-location reputation management.

Confidence

Medium. Based on ~20 public sources; exact paid pricing and independent verbatim user quotes were thin, so confidence is medium.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo support evidence in reviewed sources
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Paid tiersNot listed in reviewed sources

Best for

  • SMB marketing teams collecting testimonials
  • Service businesses chasing Google reviews
  • SaaS teams wanting video testimonials
  • Agencies embedding client proof widgets

Not for

  • Ecommerce stores needing product-review workflows — or Yotpo fit better
  • Enterprises managing multi-location reputations — Birdeye-class tools instead
  • Teams that only want a static testimonial wall — free widget tools suffice
  • Buyers needing deep survey analytics — dedicated survey platforms are stronger

Gotchas - check before you buy

medium

Run the WordPress plugin at 1.0.10+ — older versions have known stored XSS (CVE-2024-44022).

medium

Pricing is tiered but exact prices weren't listed in sources reviewed; confirm response limits before committing.

medium

Trustmary itself warns of scammers impersonating its sales team — verify contacts before paying.

low

Testimonials live inside Trustmary; export is mentioned but verify migration paths before lock-in.

Pros and cons

Pros

  • 3-in-1 toolkit: collect reviews, analyze feedback, display widgets.
  • Free plan available, including a Shopify app.
  • 4.6/5 rating in third-party comparison data.
  • Integrates with Zapier, Make, Shopify, WordPress, and more.
  • Publishes a product security page and data protection addendum.

Cons

  • WordPress plugin shipped stored XSS before version 1.0.10.
  • Thin third-party review volume: only 12 reviews on G2.
  • Paid tier prices not disclosed in reviewed sources.
  • Scammers impersonating Trustmary reported; customers targeted.
  • Crowded field of comparable rivals at similar or lower prices.

Sources & method

- 12 sources - security page and DPA; one patched stored XSS in its WordPress plugin (CVE-2024-44022).

official x2review x7security x1news x2
  • Stored XSS in Review & testimonial widgets WordPress plugin (<1.0.10), Contributor+ stored XSS via improper input neutralization, tracked as CVE-2024-44022; fixed in version 1.0.10.

Key stats

  • Value for money: 4/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Free tier; tiered paid plans; cheaper rivals exist
  • Ease of use: 4/5. Customers praise easy setup and widgets
  • Feature depth: 4/5. Collect, analyze, showcase plus integrations and experiments add-on
  • Support quality. No support evidence in reviewed sources
  • Security posture: 3/5. Security page and DPA exist; one patched plugin XSS
  • 4.6/5 Aggregate rating ~43 reviews (SpotSaaS comparison data)
  • Yes Free tier Free plan, including a Shopify app
  • $2.2M Funding Raised March 2024, plus EU product funding
  • 92 FeaturedCustomers reviews Customer reviews and references

Pricing

Free

$0

  • Collect reviews and video testimonials
  • Display widgets on your site

Paid tiers

Not listed in reviewed sources

  • Tiered pricing confirmed by comparisons
  • Volume-based; confirm limits with sales

Security

security page and DPA; one patched stored XSS in its WordPress plugin (CVE-2024-44022).

  • Stored XSS in Review & testimonial widgets WordPress plugin (<1.0.10)Contributor+ stored XSS via improper input neutralization, tracked as CVE-2024-44022; fixed in version 1.0.10.⁶

Companies that use it

  • Magna5
  • Eilakaisla
  • Eezy (Kevytyrittäjät)
Full analysis

Based on ~20 public sources; exact paid pricing and independent verbatim user quotes were thin, so confidence is medium.

Solid 3-in-1 review/testimonial widget tool with a free plan — great for SMB marketing, overkill for basic proof walls.

Methodology

Based on ~20 public sources; exact paid pricing and independent verbatim user quotes were thin, so confidence is medium.

Read how a report is made.

Sources

  1. Trustmary — official sitetrustmary.com
    official
  2. Trustmary Products — G2 reviewsg2.com
    review
  3. Trustmary Customer Reviews & References — FeaturedCustomersfeaturedcustomers.com
    review
  4. CIOPulse vs Trustmary vs YesInsights — SpotSaaS (4.6/5)spotsaas.com
    review
  5. Trustmary Review Solution for Shopify — Digismoothie (free plan)digismoothie.com
    review
  6. Review & testimonial widgets < 1.0.10 — Stored XSS (WPScan)wpscan.com
    security
  7. Trustmary product security pagetrustmary.com
    official
  8. Trustmary Announces $2.2 Million Fundingtrustmary.com
    news
  9. Warning: Scammers Are Impersonating Trustmarytrustmary.com
    news
  10. We Tried Top 5 Trustmary Alternatives — UseTrustusetrust.io
    review
  11. Trustpilot vs Trustmary vs Birdeye — Zigpollzigpoll.com
    review
  12. Trustmary is a 3-in-1 customer feedback tool — F6Sapi2.f6s.com
    review

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