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Verkada Review

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Should I use Verkada?

Security Systems for the Modern Enterprise - verkada.com

· 3 days ago

Multi-site enterprises with a security budget get real value from one cloud platform for cameras, doors, alarms, and intercoms. Small offices and cost-sensitive buyers face lock-in, license hikes, and a documented security record.

Confidence

High. Based on 60 public sources across reviews, security research, pricing analyses, and company news.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support qualityNo clear evidence in sources reviewed
  • Security posture

Pricing

Per-device licenses

Quote via resellers; no public price list

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed

Best for

  • Multi-site enterprises
  • Orgs consolidating cameras, doors, and alarms under IT
  • Retail chains and schools
  • Teams wanting cloud cameras with no on-site recorders

Not for

  • Small offices that need one door and a few cameras
  • Buyers comparing total cost against Ubiquiti or self-hosted kits
  • Teams that need open standards or on-prem control
  • Privacy-sensitive orgs given the breach history and FTC order

Gotchas - check before you buy

high

Cameras ship with no software or firmware license rights; leaving Verkada means replacing hardware.

medium

License cost increases hit existing customers, including school districts.

medium

Independent analyses flag pricing opacity and lock-in; quotes come through resellers.

low

Cellular gateways carry separate recurring fees on top of device licenses.

Pros and cons

Pros

  • One cloud platform covers cameras, access control, alarms, and intercoms.
  • More than 30,000 organizations use Verkada.
  • Achieved FedRAMP Authorized status.
  • Users praise the software experience on G2.
  • Holds a 4.8/5 rating across 225 case studies.

Cons

  • 2021 hack exposed live feeds of 150,000 cameras at schools and hospitals.
  • FTC fined Verkada $2.95M in 2024 for failing to secure customer video.
  • Customers report license cost increases after they buy.
  • Buyers get no rights to internal software or firmware, creating hard lock-in.
  • Independent analyses flag pricing opacity and lock-in as top concerns.

Sources & method

- 14 sources - Mixed: FedRAMP authorized, but a 2021 hack exposed 150,000 cameras and the FTC fined Verkada $2.95M in 2024.

official x3review x6security x3news x2
  • 2021 camera breach, Hackers used one compromised password to view live feeds from 150,000 cameras inside schools, hospitals, and companies.
  • FTC order, 2024, The FTC charged Verkada with failing to secure videos and imposed a $2.95M penalty plus CAN-SPAM charges.

Key stats

  • Value for money: 2/5

    Rating

  • Quote via resellers; no public price list

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money: 2/5. Users report license hikes and high total cost
  • Ease of use: 4/5. Users praise the simple cloud experience
  • Feature depth: 5/5. Cameras, doors, alarms, intercoms, and AI in one suite
  • Support quality. No clear evidence in sources reviewed
  • Security posture: 2/5. 150,000-camera breach and $2.95M FTC penalty
  • 4.8/5 FeaturedCustomers rating Across 225 published case studies
  • 30,000+ Organizations served Per Verkada homepage
  • $5.8B Valuation December 2025
  • 163 G2 reviews Filterable on G2

Pricing

Per-device licenses

Quote via resellers; no public price list

  • License each camera, door, and alarm device
  • Cellular gateways carry a separate recurring fee

Security

Mixed: FedRAMP authorized, but a 2021 hack exposed 150,000 cameras and the FTC fined Verkada $2.95M in 2024.

  • 2021 camera breachHackers used one compromised password to view live feeds from 150,000 cameras inside schools, hospitals, and companies.11
  • FTC order, 2024The FTC charged Verkada with failing to secure videos and imposed a $2.95M penalty plus CAN-SPAM charges.⁸

What users say

Users praise the polished cloud software but often complain about cost, license increases, and lock-in, and the 2021 hack still shapes sentiment.

Companies that use it

  • Hologram
  • Campbell Property Management
  • Mike Morse Law
Full analysis

Based on 60 public sources across reviews, security research, pricing analyses, and company news.

Strong all-in-one cloud security for big multi-site orgs; costly lock-in for everyone else, plus a 2021 breach and $2.95M FTC fine.

Methodology

Based on 60 public sources across reviews, security research, pricing analyses, and company news.

Read how a report is made.

Sources

  1. Verkada: Security Systems for the Modern Enterpriseverkada.com
    official
  2. Verkada Reviews 2026: Details, Pricing, & Featuresg2.com
    review
  3. Read Customer Service Reviews of verkada.comtrustpilot.com
    review
  4. Verkada Reviews? Concerns After $3M FTC Finereddit.com
    review
  5. Verkada - Licensing Cost Increasereddit.com
    review
  6. Verkada Pricing & Lock-In Analysis (2026)umbrellasecurity.com
    review
  7. No Right Nor License to the Software Firmware Insideipvm.com
    review
  8. FTC Takes Action Against Security Camera Firm Verkadaftc.gov
    news
  9. Security startup Verkada hits $5.8 billion valuationcnbc.com
    news
  10. Verkada breach exposed live feeds of 150,000 camerassecuritymagazine.com
    security
  11. 150,000 Cameras Got Hacked Because of One Passwordirongate.world
    security
  12. About the March 8 & 9, 2021 Verkada camera hackblog.cloudflare.com
    security
  13. Verkada Pricing Overviewdocs.verkada.com
    official
  14. Verkada Achieves FedRAMP Authorized Statusverkada.com
    official

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