shouldiuse.io

VERDICT

Should I use Vidyard?

Vidyard is an online video platform for business which allows you to increase leads, accelerate your pipeline and delight your customers. Learn more! - vidyard.com

Depends. Buy if your sales or marketing team will actually run video prospecting and use the CRM integrations and view analytics. Skip it if you just need quick screen recordings — Loom does that for free.

Confidence

Medium. Based on 20+ public sources: G2, Gartner, Reddit, pricing trackers, and security databases. Pro-tier pricing varies across sources.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Pro$19–$59/user/month (sources differ by billing)
Business/Enterprise tiersNot publicly listed

Best for

  • Outbound sales / SDR teams
  • Video prospecting campaigns
  • Marketing teams tracking video engagement
  • Recruiters sending personalized videos

Not for

  • Teams that only need simple screen recording
  • Solo users with no outbound sales motion
  • Budget buyers balking at $59/seat monthly
  • Internal video hosting without sales analytics

Gotchas - check before you buy

medium

Seat pricing adds up: $59/user/month per one tracker; verify billing cycle before committing

low

Four pricing tiers; higher business-tier prices not listed publicly per third-party reviews

low

2022 malicious-code CVE reported in Vidyard's npm player SDK package

Pros and cons

Pros

  • 4.5/5 on G2 across 800+ reviews
  • 'Super easy-to-use' for quick recording and sharing
  • Integrates with Salesforce, HubSpot, Marketo, Gong
  • Per-video view counters give prospecting signal
  • AI avatars for scaling personalized video outreach

Cons

  • Pro tier costs $59/user/month on monthly billing
  • Trackers report conflicting Pro prices ($19–$59), confusing buyers
  • Rival Sendspark rates higher on G2

Sources & method

Analyzed 9/20/2026 - 12 sources - No confirmed breach found; SOC 2 program, trust center, and vendor risk ratings exist. One 2022 npm SDK CVE.

official x2review x5security x2news x3
  • Malicious code in vidyard-player-sdk (npm), CVE-2022-6927: vulnerability databases list malicious code in Vidyard's npm player SDK package (2022).

Key stats

  • Value for money: 3/5

    Rating

  • $0

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 3/5. Useful, but per-seat pricing stings at scale
  • Ease of use: 5/5. 'Super easy-to-use' is the most-praised trait
  • Feature depth: 4/5. Analytics, AI avatars, wide CRM integrations
  • Support quality: 4/5. Gartner reviewer praises responsive support
  • Security posture: 4/5. SOC 2, trust center; one npm CVE
  • 4.5/5 G2 rating 800+ reviews
  • $0 Starting price Pro $19–$59/user/month
  • Yes Free tier Free plan for individuals
  • $90.7M+ Total funding Some trackers cite $107.7M

Pricing

Free

$0

  • Core recording and sharing
  • For individuals trying video selling

Pro

$19–$59/user/month (sources differ by billing)

  • Per-seat recording
  • Video analytics and view tracking

Business/Enterprise tiers

Not publicly listed

  • Four tiers total per third-party reviews
  • Team management and advanced security

Security

No confirmed breach found; SOC 2 program, trust center, and vendor risk ratings exist.

  • Malicious code in vidyard-player-sdk (npm)CVE-2022-6927: vulnerability databases list malicious code in Vidyard's npm player SDK package (2022).10

One 2022 npm SDK CVE.

What users say

Users consistently praise Vidyard's ease of use and view analytics (4.5/5, 800+ G2 reviews), while some question the price.

“Vidyard is a super easy-to-use tool that's meant for quick”
G2 review
“Vidyard also gives you a view counter for each”
Reddit, r/sales

Companies that use it

  • HubSpot
  • Microsoft
  • LinkedIn
  • Terminus
  • Koncert
Full analysis

Based on 20+ public sources: G2, Gartner, Reddit, pricing trackers, and security databases. Pro-tier pricing varies across sources.

Strong pick for sales teams doing video prospecting; overkill if you just need basic screen recording.

Methodology

Based on 20+ public sources: G2, Gartner, Reddit, pricing trackers, and security databases. Pro-tier pricing varies across sources.

Sources

  1. Vidyard Reviews, Details & Pricing — G2g2.com
    review
  2. Vidyard Customer Reviews — Trustpilottrustpilot.com
    review
  3. Vidyard Reviews & Ratings — Gartner Peer Insightsgartner.com
    review
  4. What are your views on video prospecting — Reddit r/salesreddit.com
    review
  5. Loom vs Vidyard: Honest Comparisonspeakwiseapp.com
    review
  6. Vidyard Pricing in 2026 — Claapclaap.io
    news
  7. Vidyard Software Pricing — Vendrvendr.com
    news
  8. Vidyard Releases Free and Pro Offeringsvidyard.com
    official
  9. Vidyard's Security Pledgevidyard.com
    security
  10. Vulert Vulnerability Database — vidyard-player-sdkvulert.com
    security
  11. Vidyard Customer Base Surpasses 250,000 Companiesvidyard.com
    official
  12. Vidyard rolls out AI avatars — BetaKitbetakit.com
    news

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