shouldiuse.io

Categories

VERDICT

Should I use Visiting Angels?

800-365-4189 - visitingangels.com

Depends. A good fit if you need ongoing non-medical help for an aging parent and want a large, vetted national brand with local offices. Skip it if you need skilled nursing, want transparent published pricing, or expect Medicare to cover the cost.

Confidence

Medium. Based on 20+ public sources; snippets were truncated and no published rates were found, so pricing specifics could not be verified.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Hourly in-home care

Quote only — set by each local franchise

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Extended / around-the-clock careNegotiated rate

Best for

  • Seniors aging in place with daily-living help
  • Dementia and Alzheimer's care at home
  • Family caregivers needing respite
  • Those wanting a vetted national brand

Not for

  • Anyone needing skilled nursing or medical home care
  • People expecting Medicare to foot the bill
  • Budget shoppers — independent agencies often cost less
  • One-off or short-term help seekers wanting instant self-serve booking

Gotchas - check before you buy

high

No published rates; each franchise sets its own prices and weekly minimums

high

Medicare usually won't cover it — expect private pay or long-term care insurance

high

Quality varies by locally owned franchise; vet the specific office, not the brand

medium

Caregiver-fit complaints appear in reviews; ask about replacement policies upfront

Pros and cons

Pros

  • Large national network with many local offices
  • Broad non-medical services: personal, companion, dementia, respite care
  • Publishes HIPAA privacy practices notice
  • Substantial independent review volume across platforms
  • Some families report dependable, sufficient care for parents

Cons

  • Franchise model means quality varies office to office
  • Negative experiences reported, including caregiver-concern warnings
  • No published rates; pricing requires a consultation
  • Employee reviews are mixed, which can affect caregiver quality
  • Medicare generally won't pay for this non-medical care

Sources & method

Analyzed 10/04/2026 - 11 sources - No known vulnerabilities found in the sources reviewed. Publishes a HIPAA privacy practices notice; no breaches reported.

official x2review x6security x1news x2

Key stats

  • Value for money: 3/5

    Rating

  • Quote only — set by each local franchise

    Starting price

  • 11

    Sources

  • Analyzed

  • Value for money: 3/5. Private-pay hourly; rates unpublished, franchise-set
  • Ease of use: 3/5. Consultation-based signup; process varies by office
  • Feature depth: 4/5. Wide menu: dementia, respite, companion, 24-hour care
  • Support quality: 3/5. Mixed reviews; experiences vary by franchise
  • Security posture: 4/5. Published HIPAA practices; no public incidents found
  • 147 Caring.com reviews Palm Beaches office alone
  • 3.9/5 Employee rating Indeed employee reviews
  • Usually no Medicare coverage Non-medical care is mostly private pay
  • Most Profitable 2022 Franchise ranking Named by Yahoo Finance coverage

Pricing

Hourly in-home care

Quote only — set by each local franchise

  • Personal, companion, respite care
  • Minimum-hours rules vary by office

Extended / around-the-clock care

Negotiated rate

  • Continuous coverage options
  • Higher total cost than hourly

Security

No known vulnerabilities found in the sources reviewed.

Publishes a HIPAA privacy practices notice; no breaches reported.

What users say

Reviews are mixed: many families praise dependable caregivers and sufficient support, while others report caregiver problems and bad experiences that appear to vary by franchise.

Full analysis

Based on 20+ public sources; snippets were truncated and no published rates were found, so pricing specifics could not be verified.

Non-medical home care franchise: good for ongoing senior care, but opaque pricing, no Medicare, and quality varies by local office.

Methodology

Based on 20+ public sources; snippets were truncated and no published rates were found, so pricing specifics could not be verified.

Sources

  1. review
  2. review
  3. review
  4. review
  5. review
  6. review
  7. official
  8. official
  9. HIPAA Privacy Practices (PDF)cdn.visitingangels.com
    security
  10. news
  11. news

Rate this review

Anonymous. You can change your vote.

Loading votes…

Comments

One queue. No nested comments. Give a display name first. Limit: 200 words per comment and 7 comments per day. You can edit or delete yours.

Save a name to write a comment.

0 / 200 words

No comments yet.