shouldiuse.io

Report

Should I Use Website Toolbox?

websitetoolbox.com·Analyzed 1 day ago··Based on 14 sources

Add a forum to your website — discuss under your brand

Verdict

Depends

Reasonable buy if you want a low-effort, branded forum embedded in an existing website without running servers.

Confidence: Medium

Skip it if a free Discord server or self-hosted Discourse covers your community needs.

Easy embeddable forum for small sites; opaque pricing, one 2024 plugin XSS. Free Discord may be enough.

Key stats

  • Ease of use: 4/5

    Rating

  • Not disclosed

    Starting price

  • 14

    Sources

  • Analyzed

  • Value for money. No public pricing in evidence
  • Ease of use: 4/5. Consistently described as easy across review sites
  • Feature depth. No detailed feature evidence found
  • Support quality: 3/5. Service praised, but only in first-party testimonials
  • Security posture: 2/5. One XSS CVE; security page 404s
  • 2 Known CVEs Vendor-tracked, incl. CVE-2024-12338 (XSS)
  • 4+ Native integrations WordPress, Craft, Zapier, Joomla embeds
  • 9 Review directories listing it G2, Capterra, GetApp, SoftwareAdvice, TrustRadius, more

Pricing

Not disclosed

Best for and not for

Best for

  • Non-technical site owners
  • Embeddable branded forums
  • WordPress or Shopify stores
  • Hobby and niche communities

Not for

  • Anyone happy with a free Discord or Reddit community
  • Enterprises needing self-hosted control — use Discourse
  • Orgs requiring vendor security audits and public security docs

Biggest gotcha

  • mediumKeep the WordPress plugin updated — reflected XSS CVE-2024-12338 disclosed December 2024.10
  • mediumVendor security page 404s, so current security posture is hard to verify.12
  • mediumGuess: hosted embed model makes migrating threads to self-hosted Discourse painful.⁸
  • lowOpaque pricing on review sites; expect to request quotes from the vendor.³

Pros

  • Reviewers consistently describe it as easy to use¹
  • Embeds forums into WordPress, Craft, Joomla and other builders⁵
  • Forums run under your own brand and domain⁸
  • Reddit users recommend it for Shopify store communities13
  • Zapier integration available for automation workflows⁷

Cons

  • 2024 reflected XSS vulnerability in its WordPress plugin (CVE-2024-12338)10
  • Product security page currently returns a 404 error12
  • Pricing not published on third-party review sites³
  • Frequently compared to free Discord — hard to justify for casual groups14

Security

One CVE (reflected XSS in the WordPress plugin, Dec 2024); the vendor's security page currently returns 404.

  • CVE-2024-12338 — Reflected XSS in Website Toolbox Forum WordPress pluginReflected cross-site scripting disclosed December 2024; tracked by NVD and Wordfence.10

What users say

Users on review sites and Reddit consistently call it easy to set up, elegant, and professional-looking.

“Website Toolbox is easy”
Software Advice review
“So elegant, professional”
GetApp review
“Try Website Toolbox.”
Reddit, r/shopify

Alternatives

Compare Website Toolbox with each alternative.

  • Discourse

    Self-hosted standard for serious, long-term communities.

  • Discord

    Free real-time community; less structured than forums.

  • Raklet

    All-in-one membership and community platform alternative.

    Website Toolbox vs Raklet

Methodology

Based on ~20 public sources; many review snippets were truncated, so quotes are verbatim fragments.

Sources

  1. Website Toolbox Software Reviews & Pricing — Software Advicesoftwareadvice.com
    review
  2. Website Toolbox Reviews — Capterracapterra.com
    review
  3. Website Toolbox Forums — G2g2.com
    review
  4. Website Toolbox Reviews — GetAppgetapp.ca
    review
  5. Website Toolbox Forum — WordPress pluginwordpress.org
    official
  6. Website Toolbox Community — Craft Plugin Storeplugins.craftcms.com
    official
  7. Website Toolbox Community — Zapier integrationszapier.com
    official
  8. Website Toolbox homepagewebsitetoolbox.com
    official
  9. Forum Pricing — Website Toolboxwebsitetoolbox.com
    official
  10. CVE-2024-12338 — NVDnvd.nist.gov
    security
  11. Website Toolbox Forum — Wordfence threat intelwordfence.com
    security
  12. Website Toolbox security page (404)websitetoolbox.com
    security
  13. Shopify community forum advice — Reddit r/shopifyreddit.com
    review
  14. Website Toolbox vs Discord — Capterra comparecapterra.com
    review

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