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Should I use Wyze?

Budget smart home security cameras and devices - wyze.com

Depends. Buy Wyze for cheap DIY monitoring of low-stakes areas if you keep firmware updated and expect to pay for Cam Plus. Avoid it for anything privacy-sensitive or if you need dependable customer support.

Confidence

Medium. Based on 30+ public sources: Reddit, Wyze forums, Trustpilot, CVE databases, and tech press.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

from ~$19

Wyze hardware

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes
Cam PlusPaid subscription per camera

Best for

  • Budget DIY home monitoring
  • Renters and first-time buyers
  • Pet and baby cam on a budget
  • Smart home tinkerers

Not for

  • Anyone filming sensitive areas — strangers once saw 13,000 feeds
  • Small businesses needing SLAs and support accountability
  • Buyers who expect working customer service after the sale
  • People unwilling to pay subscriptions for full features

Gotchas - check before you buy

high

Cheap hardware doubles as a subscription funnel; AI features need Cam Plus.

high

Support complaints are persistent; replacements and fixes reportedly stall.

medium

Group view caps at 10 cameras — plan around it for bigger installs.

medium

Outdated firmware left cams open to remote-access exploits; update immediately.

Pros and cons

Pros

  • Cams start around $19 — among the cheapest usable security cameras.
  • Independently reviewed as strong value for the price.
  • Wide lineup: cameras, doorbell, smart lock, floodlight, sensors.
  • Easy installation and setup reported by buyers.
  • Security updates and hardening shipped after 2024 criticism.

Cons

  • 2024 incident briefly exposed ~13,000 customers' feeds to strangers.
  • 2019 data breach hit the company.
  • Multiple CVEs, including buffer overflows in Cam v3.
  • Customer support widely described as unresponsive.
  • Key detection features now sit behind Cam Plus subscription.

Sources & method

Analyzed 10/04/2026 - 10 sources - Checkered: 2019 breach, 2024 incident exposing ~13,000 feeds, several CVEs; hardening claimed in 2025.

official x1review x4security x3news x2
  • 2024 feed-exposure incident, An outage plus a third-party caching issue let ~13,000 users briefly view strangers' camera feeds.
  • 2019 data breach, Wyze Labs suffered a data breach affecting user data in December 2019.
  • CVE-2024-6249, Stack-based buffer overflow in Wyze Cam v3 TCP traffic.
  • AI/edge attack research, HiddenLayer demonstrated command injection and AI evasion against Wyze Cam hardware (Aug 2024).

Key stats

  • Value for money: 5/5

    Rating

  • from ~$19

    Starting price

  • 10

    Sources

  • Analyzed

  • Value for money: 5/5. Cheapest credible option in category
  • Ease of use: 4/5. Buyers report easy install and setup
  • Feature depth: 3/5. Broad lineup, key features paywalled
  • Support quality: 1/5. Persistent unresponsive-support complaints
  • Security posture: 1/5. Breaches plus multiple CVEs since 2019
  • $19 Entry price Base Wyze Cam, per SafeHome review
  • $146M Funding Series B, 2021
  • ~13,000 users 2024 incident Briefly saw strangers' camera feeds
  • 4+ Public CVEs 2021–2024, incl. buffer overflows

Pricing

Wyze hardware

from ~$19

  • Cameras, doorbell, lock, floodlight, sensors
  • Basic app features included

Cam Plus

Paid subscription per camera

  • AI detections
  • Unlocks premium app features

Security

Checkered: 2019 breach, 2024 incident exposing ~13,000 feeds, several CVEs; hardening claimed in 2025.

  • 2024 feed-exposure incidentAn outage plus a third-party caching issue let ~13,000 users briefly view strangers' camera feeds.²
  • 2019 data breachWyze Labs suffered a data breach affecting user data in December 2019.³
  • CVE-2024-6249Stack-based buffer overflow in Wyze Cam v3 TCP traffic.⁴
  • AI/edge attack researchHiddenLayer demonstrated command injection and AI evasion against Wyze Cam hardware (Aug 2024).

What users say

Sentiment is sharply split: fans praise the value, while a vocal group cites declining quality, paywalls, and poor support.

“The worst customer service I've ever experienced”
Wyze forums
“Works pretty damn good”
Reddit, r/wyzecam
“Finally Done with Wyze! They jumped the shark.”
Reddit, r/wyzecam

Alternatives

Compare Wyze with each alternative.

  • Home Assistant + generic cams

    Local control path Wyze tinkerers jump to.

Full analysis

Based on 30+ public sources: Reddit, Wyze forums, Trustpilot, CVE databases, and tech press.

$19 cams are real value, but 2024 exposed ~13,000 feeds, CVEs persist, and support is weak. Fine for low stakes.

Methodology

Based on 30+ public sources: Reddit, Wyze forums, Trustpilot, CVE databases, and tech press.

Sources

  1. Wyze Home Security Camera Review — SafeHomesafehome.org
    review
  2. Wyze admits 13k users could've seen strangers' feeds — The Registertheregister.com
    security
  3. Wyze Labs hit with data breach — DigWatchdig.watch
    security
  4. CVE-2024-6249 — Wyze Cam v3 buffer overflowradar.offseq.com
    security
  5. Wyze cameras getting more secure — Tom's Guidetomsguide.com
    news
  6. The worst customer service I've ever experienced — Wyze forumsforums.wyze.com
    review
  7. Is anyone actually happy with Wyze? — Redditreddit.com
    review
  8. Wyze Service Plans — officialwyze.com
    official
  9. Wyze Labs Funding — StartupFundraisingstartupfundraising.com
    news
  10. Wyze Trustpilot reviewstrustpilot.com
    review

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