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Xakia Review

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Should I use Xakia?

Legal matter management software for in-house legal teams - xakiatech.com

· 1 week ago

Buy it if you run an in-house legal team juggling matters, contracts, and outside-counsel spend in scattered tools. Skip it if you're a law firm, a solo counsel, or an enterprise needing full e-billing and ELM.

Confidence

Medium. Based on 15 public sources; review depth is thin (1 Gartner review, a few Capterra reviews).

Ratings

  • Value for money
  • Ease of useNo direct usability evidence in sources
  • Feature depth
  • Support quality
  • Security posture

Pricing

A$105/user/mo

Entry tier

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierNo
Mid tierA$130/user/mo
Top tierA$160/user/mo

Best for

  • In-house legal departments
  • Teams tracking matters, contracts, and spend together
  • Legal teams pressured to report metrics to the business
  • Small legal teams priced out of enterprise ELM

Not for

  • Law firms doing client work — this is built for in-house counsel
  • Solo counsel with a handful of matters — a spreadsheet covers it
  • Large enterprises needing full e-billing and ELM suites
  • Non-legal teams wanting general project management

Gotchas - check before you buy

medium

Entry tier's AI add-on costs A$75/user/mo — more than the mid tier's A$45 add-on. Price both tiers.

medium

Fees are non-refundable except as expressly agreed in your contract.

medium

Public review base is very thin; run the 14-day trial on real matters before committing.

low

Prices listed in AUD (A$105–A$160); confirm currency and regional pricing at signup.

Pros and cons

Pros

  • Three per-user tiers with a 14-day free trial, no credit card
  • ISO 27001:2022, SOC 2 Type II, and HIPAA certified
  • Matters, intake, contracts, spend, and analytics in one platform
  • Reviewers praise responsive, step-by-step support
  • Granular permissions and multifactor authentication built in

Cons

  • Only one public Gartner review — validation is thin
  • AI access costs extra per user on every tier
  • Fees non-refundable except as expressly set out

Sources & method

- 8 sources - No known vulnerabilities found in the sources reviewed. Certified ISO/IEC 27001:2022, SOC 2 Type II, and HIPAA compliant, with MFA and granular access controls.

official x3review x4security x1

Key stats

  • Value for money: 4/5

    Rating

  • A$105/user/mo

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 4/5. Capterra reviewer calls pricing reasonable for features
  • Ease of use. No direct usability evidence in sources
  • Feature depth: 4/5. Matters, intake, contracts, spend, analytics, entity management in one platform
  • Support quality: 4/5. Capterra: responsive, step-by-step support
  • Security posture: 5/5. ISO 27001, SOC 2 Type II, HIPAA certified
  • A$105/user/mo Starting price Entry tier, AI add-on extra
  • 14 days Free trial No credit card required
  • 4/5 Gartner rating Based on only 1 review
  • ISO 27001 + SOC 2 + HIPAA Security certs Per official security page

Pricing

Entry tier

A$105/user/mo

  • Per-user monthly billing
  • AI access: +A$75/user/mo
  • 14-day free trial available

Mid tier

A$130/user/mo

  • Per-user monthly billing
  • AI access: +A$45/user/mo

Top tier

A$160/user/mo

  • Platform covers matters, intake, contracts, spend
  • AI add-on available

Security

No known vulnerabilities found in the sources reviewed.

Certified ISO/IEC 27001:2022, SOC 2 Type II, and HIPAA compliant, with MFA and granular access controls.

What users say

The limited reviews praise responsive support and reasonable pricing, but review volume is too thin to confirm broader sentiment.

“Great support; responsive, step by step instructions, customer satisfaction considered. Reasonable price point for system and features offered.”
Capterra review
Full analysis

Based on 15 public sources; review depth is thin (1 Gartner review, a few Capterra reviews).

Security-certified matter/contract/spend hub for in-house legal teams; thin reviews and AI costs extra. Trial it first.

Methodology

Based on 15 public sources; review depth is thin (1 Gartner review, a few Capterra reviews).

Read how a report is made.

Sources

  1. Xakia Pricing pagexakiatech.com
    official
  2. Security at Xakiaxakiatech.com
    security
  3. Xakia vendor reviews — Gartnergartner.com
    review
  4. Top Xakia Alternatives & Competitors — Gartnergartner.com
    review
  5. Xakia Reviews — Capterracapterra.com
    review
  6. Xakia — Crozdeskcrozdesk.com
    review
  7. Xakia Terms of Servicexakiatech.com
    official
  8. LegalTech for Small Legal Departments — Xakia blogxakiatech.com
    official

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