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Ybug Review

Worth it

Should I use Ybug?

Visual bug reporting & website feedback tool - ybug.io

· 1 week ago

Buy if you run an agency or SaaS site and need clients or users to send annotated visual feedback into your tracker. Skip it if you need mobile SDKs, console-level debugging like Jam, or a full bug tracker.

Confidence

Medium. Based on ~20 public sources; several review snippets were truncated, so pricing figures and verbatim quotes were unavailable.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security posture

Pricing

Not disclosed

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Agencies collecting client website feedback
  • Startups and SaaS product teams
  • Marketing teams testing campaign pages
  • Non-technical stakeholders reporting bugs

Not for

  • Mobile app teams — no in-app SDK; look at Instabug
  • Teams wanting full bug tracking — Ybug collects, doesn't track
  • Anyone needing console logs and session replay depth — try Jam or Bugfender
  • Solo sites with no dev workflow — reports have nowhere to go

Gotchas - check before you buy

medium

Feedback still needs triage into Jira/Linear/Notion — budget time for that workflow

medium

Guess: widget pricing likely scales with teammates and projects — confirm tier limits before committing

low

Free plan exists but usage limits aren't published in reviewed sources — verify caps before rollout

Pros and cons

Pros

  • Annotated visual feedback collected directly on your site
  • Screen recording and feedback filtering included
  • Integrates with Linear, Notion, n8n, and Bubble
  • EU-based, bootstrapped, and publishes a DPA for GDPR
  • Quick to add to your site

Cons

  • Only 29 G2 reviews — thin social proof
  • Collects feedback only; you still need Jira or Linear to triage
  • Web-focused; mobile app teams need SDK tools like Instabug

Sources & method

- 12 sources - No known vulnerabilities found in the sources reviewed.

official x5review x4security x2news x1

Key stats

  • Value for money: 4/5

    Rating

  • Not disclosed

    Starting price

  • 12

    Sources

  • Analyzed

  • Value for money: 4/5. Guess: bootstrapped, targets cost-sensitive agencies and startups
  • Ease of use: 4/5. Repeatedly described as user-friendly
  • Feature depth: 4/5. Screen recording, filtering, annotations, tracker integrations
  • Support quality: 4/5. Support mentioned in G2 review snippets
  • Security posture: 4/5. DPA, security page, Microsoft 365 certification
  • 29 G2 reviews Small review sample
  • 106+ Tracked customers Companies listed by Prospeo
  • Yes Free tier Free plan referenced on Ybug's DPA page
  • Bootstrapped Company EU-based, no outside funding

Pricing

Free tier: Yes

Security

No known vulnerabilities found in the sources reviewed.

What users say

Sparse but positive: reviewers on G2 and Capterra describe Ybug as an easy, user-friendly way to collect visual site feedback.

Full analysis

Based on ~20 public sources; several review snippets were truncated, so pricing figures and verbatim quotes were unavailable.

Solid, user-friendly visual feedback widget for agencies and startups — but you'll still need Jira or Linear to actually track bugs.

Methodology

Based on ~20 public sources; several review snippets were truncated, so pricing figures and verbatim quotes were unavailable.

Read how a report is made.

Sources

  1. official
  2. official
  3. security
  4. official
  5. security
  6. review
  7. review
  8. Ybug on Capterracapterra.com
    review
  9. Ybug on Software Advicesoftwareadvice.com
    review
  10. official
  11. official
  12. news

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