Report

Should I Use Zeffy?

zeffy.com·Analyzed 4 hours ago·9/21/2026·Based on 8 sources

Donations, events, memberships, auctions, email and a full donor CRM, on one fundraising platform. Every feature included. $0. Trusted by 100,000+ nonprofits.

Worth it

Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8–4.9/5, and users report big fee savings.

Truly $0 fundraising suite with stellar reviews; perfect for small nonprofits, thin for big donor-management needs.

Confidence: Medium

4.9/5

G2 rating

2,515 reviews

4.8/5

Capterra rating

494 reviews

Starting price

All features included, zero fees

100,000+

Nonprofits onboard

Per Zeffy marketing

Value for money

Zero platform and processing fees; rare in category

Ease of use

Users describe it as user friendly and flawless

Feature depth

Broad toolkit: donations to auctions to CRM

Support quality

Reviewers call customer service phenomenal

Pros

Completely free: no platform or processing fees, 100% of donations kept^²
All features included: donations, events, auctions, raffles, memberships, peer-to-peer, store, email, CRM^¹
4.9/5 G2 rating across 2,515 reviews^¹
Fee elimination reportedly saves nonprofits tens of thousands of dollars^³
Customer service repeatedly described as phenomenal^³

Cons

Competitors claim nonprofits outgrow Zeffy's donor-data capabilities^⁵
Donor-data ownership raised as a concern in platform comparisons^⁵
No dedicated security page surfaced during review^⁸
Markets itself as 'simple' donor stewardship versus dedicated CRMs^¹

Gotchas

mediumDonor-data ownership flagged as a concern in comparisons; verify export terms before committing^⁵
mediumNo security page found in review; request PCI and data-security documentation directly^⁸
mediumCompetitor comparisons say growing nonprofits outgrow Zeffy; stress-test CRM depth first^⁵

Best for

Small nonprofits on tight budgets
Volunteer-run events, auctions, raffles
Groups replacing fee-heavy donation platforms
Teams wanting forms + CRM + email in one

Not for

Large nonprofits needing deep donor segmentation and automation
Orgs where donor-data ownership and export terms are non-negotiable
Teams requiring published security/PCI documentation before signing
Anyone who needs a heavyweight CRM, not a fundraising suite

Pricing

Free

Donations, ticketing, raffles, memberships, auctions, P2P, store
Donor CRM and email included
Zero platform or processing fees

Security

No known public vulnerabilities found in the sources reviewed.

What users say

Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.

“Zeffy is a no brainer for any non profit. The fee elimination has saved us and our donors tens of thousands of dollars. The customer service is phenomenal”

— Software Advice review