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Zeffy Review

Worth it

Should I use Zeffy?

Donations, events, memberships, auctions, email and a full donor CRM, on one fundraising platform. Every feature included. $0. Trusted by 100,000+ nonprofits. - zeffy.com

· 1 month ago

Small and mid-sized nonprofits should grab it: every feature is free, ratings run 4.8–4.9/5, and users report big fee savings. Large nonprofits needing deep donor management, data-ownership guarantees, or audited security docs should choose a dedicated CRM instead.

Confidence

Medium. Based on ~10 public sources; two off-topic PDF snippets excluded. No named customer organizations found in evidence.

Ratings

  • Value for money
  • Ease of use
  • Feature depth
  • Support quality
  • Security postureNo security documentation surfaced in sources

Pricing

$0

Free

ModelNot disclosed
Monthly feesNot disclosed
HardwareNot disclosed
Free tierYes

Best for

  • Small nonprofits on tight budgets
  • Volunteer-run events, auctions, raffles
  • Groups replacing fee-heavy donation platforms
  • Teams wanting forms + CRM + email in one

Not for

  • Large nonprofits needing deep donor segmentation and automation
  • Orgs where donor-data ownership and export terms are non-negotiable
  • Teams requiring published security/PCI documentation before signing
  • Anyone who needs a heavyweight CRM, not a fundraising suite

Gotchas - check before you buy

medium

Donor-data ownership flagged as a concern in comparisons; verify export terms before committing

medium

No security page found in review; request PCI and data-security documentation directly

medium

Competitor comparisons say growing nonprofits outgrow Zeffy; stress-test CRM depth first

Pros and cons

Pros

  • Completely free: no platform or processing fees, 100% of donations kept
  • All features included: donations, events, auctions, raffles, memberships, peer-to-peer, store, email, CRM
  • 4.9/5 G2 rating across 2,515 reviews
  • Fee elimination reportedly saves nonprofits tens of thousands of dollars
  • Customer service repeatedly described as phenomenal

Cons

  • Competitors claim nonprofits outgrow Zeffy's donor-data capabilities
  • Donor-data ownership raised as a concern in platform comparisons
  • No dedicated security page surfaced during review
  • Markets itself as 'simple' donor stewardship versus dedicated CRMs

Sources & method

- 8 sources - No known vulnerabilities found in the sources reviewed.

official x1review x5security x1news x1

Key stats

  • Value for money: 5/5

    Rating

  • $0

    Starting price

  • 8

    Sources

  • Analyzed

  • Value for money: 5/5. Zero platform and processing fees; rare in category
  • Ease of use: 4/5. Users describe it as user friendly and flawless
  • Feature depth: 4/5. Broad toolkit: donations to auctions to CRM
  • Support quality: 5/5. Reviewers call customer service phenomenal
  • Security posture. No security documentation surfaced in sources
  • 4.9/5 G2 rating 2,515 reviews
  • 4.8/5 Capterra rating 494 reviews
  • $0 Starting price All features included, zero fees
  • 100,000+ Nonprofits onboard Per Zeffy marketing

Pricing

Free

$0

  • Donations, ticketing, raffles, memberships, auctions, P2P, store
  • Donor CRM and email included
  • Zero platform or processing fees

Security

No known vulnerabilities found in the sources reviewed.

What users say

Users overwhelmingly praise the zero-fee model and support quality, with complaints scarce across review sites.

“Zeffy is a no brainer for any non profit. The fee elimination has saved us and our donors tens of thousands of dollars. The customer service is phenomenal”
Software Advice review
“My experience with Zeffy for two different nonprofits has been absolutely flawless without a single problem of any kind.”
Software Advice review
“Zeffy scores really well on review sites, and users are especially drawn to the fact that the platform is 'free.'”
4aGoodCause comparison
Full analysis

Based on ~10 public sources; two off-topic PDF snippets excluded. No named customer organizations found in evidence.

Truly $0 fundraising suite with stellar reviews; perfect for small nonprofits, thin for big donor-management needs.

Methodology

Based on ~10 public sources; two off-topic PDF snippets excluded. No named customer organizations found in evidence.

Read how a report is made.

Sources

  1. Zeffy official homepagezeffy.com
    official
  2. Zeffy Software Pricing, Alternatives & More | Capterracapterra.com
    review
  3. Zeffy Software Reviews, Demo & Pricing | Software Advicesoftwareadvice.com
    review
  4. Zeffy reviews: r/nonprofit (Reddit)reddit.com
    review
  5. Zeffy Alternatives: 7 Platforms Compared for Nonprofitsrallyup.com
    news
  6. Zeffy Review 2026: Zero-Fee Nonprofit Fundraising (AuthenCIO)authencio.com
    review
  7. Donorbox vs. Zeffy (4aGoodCause)4agoodcause.com
    review
  8. Zeffy Security pagezeffy.com
    security

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