5.0/5
Shopify App Store
549 reviews
Report
Should I Use Zigpoll?
Find out why customers buy — and why they don't. Post-purchase, exit-intent, and email surveys with 50% average response rates. Free forever, no credit card.
Worth it
Worth itBuy if you run a Shopify store and want post-purchase, exit-intent, or attribution surveys with a free way to start.
Shopify-native surveys: 5.0/5 from 549 reviews, free tier, paid from $29/mo. Buy for stores; skip for enterprise research.
Confidence: Medium
4.3/5
G2 rating
55 reviews
$29/mo
Starting price
Official paid tier floor
Yes
Free tier
Free forever, no credit card
Value for money
4
Free tier; paid plans from $29/mo
Ease of use
4
5.0/5 Shopify reviews; described as simple
Feature depth
4
Attribution, email, exit-intent; Flow and Make integrations
Security posture
3
Trust center, DPA, PCI pages; no certifications cited
Pros
Cons
Gotchas
- mediumPricing conflict: official page says paid from $29/mo; a third party lists $10/mo.⁶
- mediumVery small vendor: estimated $30.4K ARR in 2023 — assess vendor risk for mission-critical surveys.10
- lowSupport appears email-based per FAQ; no phone or SLA advertised.⁹
- lowFree plan limits not detailed in reviewed sources; verify caps and attribution features before upgrading.⁷
Best for
- Shopify DTC brands
- Post-purchase attribution surveys
- Small ecommerce teams wanting quick insight
- Agencies managing client stores
Not for
- Enterprise research teams needing panels, stats rigor, SSO
- Non-Shopify stores wanting native checkout integration
- Tiny stores fine with a free Google Form
Companies that use it
- Kanga Coolers
- Yay's Snacks
- Partify
- Melvin Hamilton
- Blikket
Pricing
Free plan
$0
- Free forever
- No credit card required
Paid (Lite and up)
From $29/mo
- Paid plans start at $29/mo
- Lite includes unlimited capabilities per official page
Custom
Not disclosed
- Listed in subscription docs for larger needs
Security
No known public vulnerabilities found in the sources reviewed.
What users say
Shopify merchants rate Zigpoll 5.0/5 across 549 reviews, while G2 gives 4.3/5 (55 reviews) and Trustpilot just 3.2/5 from 4 reviews.
“Great survey app - extensive and...”
“We've been using Zigpoll f...”
“Check out Zigpoll the...”
Alternatives
Compare Zigpoll with each alternative.
Fairing
Shopify post-purchase survey rival with attribution focus
Zigpoll vs FairingKnoCommerce
Post-purchase attribution tool named alongside Zigpoll in top lists
Zigpoll vs KnoCommerceGrapevine Surveys
Shopify-focused survey alternative compared head-to-head with Zigpoll
Zigpoll vs Grapevine SurveysAlchemer
Deeper enterprise survey platform if you outgrow Shopify-focused tools
Zigpoll vs AlchemerFull analysis
Based on 14 public sources
Sources
- Zigpoll Customer Surveys — Shopify App Storeapps.shopify.comreview
- Zigpoll Reviews — G2g2.comreview
- Zigpoll — Trustpilottrustpilot.comreview
review
- Zigpoll review — DigiSmoothiedigismoothie.comreview
- Zigpoll vs SurveyRock — SpotSaaSspotsaas.comreview
- Zigpoll pricingzigpoll.comofficial
- Zigpoll homepagezigpoll.comofficial
- Zigpoll FAQzigpoll.comofficial
- Zigpoll revenue estimate — GetLatkagetlatka.comnews
- Zigpoll — Crunchbasecrunchbase.comnews
- Best Post-Purchase Survey Apps — Fairingfairing.conews
- Zigpoll Trust Centertrust.zigpoll.comsecurity
- Zigpoll product security pagezigpoll.comsecurity
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