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ActivityInfo vs KoboToolbox

ActivityInfo lands on Depends, and KoboToolbox lands on Worth it.

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ActivityInfo versus KoboToolbox
CompareActivityInfoKoboToolbox
VerdictDependsWorth it
Best forUN & NGO monitoring-and-evaluation teamsNGOs and humanitarians
Who it's not forSmall teams wanting quick surveys . KoboToolbox is freeSimple one-off surveys . Google Forms does it faster
PrivacyNo known public vulnerabilities found in the sources reviewed.10No known public vulnerabilities found in the sources reviewed.
Support qualityExtensive free self-paced training and webinarsCommunity forum first; SLAs need enterprise
Public sentimentLarge M&E programmes report success, while some field practitioners complain about integrations and push back on using it for basic data collection.⁷G2 users praise affordability, while community forums show heavy real-world usage alongside recurring troubleshooting questions.16
Biggest gotchaNo public pricing found in reviewed sources; expect a sales-led quote²Official docs flag HIPAA caveats . confirm before collecting health data

Pick ActivityInfo when

  • UN & NGO monitoring-and-evaluation teams
  • Multi-partner humanitarian programmes
  • Donor-funded grant reporting
  • Mobile field data collection

When ActivityInfo is not a fit

  • Small teams wanting quick surveys . KoboToolbox is free
  • Anyone needing deep third-party integrations out of the box
  • Orgs without time to design databases and run a structured rollout
  • For-profit teams wanting generic BI . this is humanitarian M&E

Pick KoboToolbox when

  • NGOs and humanitarians
  • Offline field data collection
  • M&E and research teams
  • Nonprofits on tight budgets

When KoboToolbox is not a fit

  • Simple one-off surveys . Google Forms does it faster
  • Business case management . Teamscope targets that gap
  • Teams wanting polished built-in dashboards
  • Anyone needing guaranteed HIPAA compliance out of the box

Sources

  1. ActivityInfo homepageactivityinfo.org
    official
  2. ActivityInfo Pricing, Alternatives & More . Capterracapterra.com
    review
  3. ActivityInfo Reviews . Slashdotslashdot.org
    review
  4. ActivityInfo Reviews . Software Advicesoftwareadvice.com
    review
  5. ActivityInfo Alternatives . G2g2.com
    review
  6. Why You Should Stop Using ActivityInfo for Data Collection . LinkedInlinkedin.com
    review
  7. Monitoring & Evaluation Help . Reddit r/InternationalDevreddit.com
    review
  8. UNICEF customer profileactivityinfo.org
    official
  9. UNHCR case studyactivityinfo.org
    official
  10. Data Security at ActivityInfoactivityinfo.org
    security
  11. BeDataDriven Trust Centertrust.activityinfo.org
    security
  12. Should I use KoboToolbox or ActivityInfo . official blogactivityinfo.org
    official
  13. Understanding permissionsactivityinfo.org
    official
  14. ActivityInfo vs CommCare . SourceForgesourceforge.net
    review
  15. KoboToolbox Reviews . G2g2.com
    review
  16. KoboToolbox Pros and Cons . G2g2.com
    review