ADT
Depends
Confidence: High
Buy only if you want the legacy brand's nationwide 24/7 professional monitoring and can live with multi-year contracts.
New check
Comparison
ADT and Deep Sentinel both land on Depends.
Buy only if you want the legacy brand's nationwide 24/7 professional monitoring and can live with multi-year contracts.
Buy if you operate outdoor-facing property . apartments, restaurants, car lots . where live guard intervention measurably cuts crime.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Homeowners wanting 24/7 pro monitoring | Multifamily property managers |
| Who it's not for | Budget shoppers | Budget shoppers wanting a basic alarm under $30/month |
| Privacy | Breached April 2026 . ShinyHunters leak, 5.5M customers' data exposed; possible major consumer privacy lawsuit; earlier insider camera-abuse incident.⁷ | No known public vulnerabilities found in the sources reviewed. |
| Support quality | Recurring service complaints across Reddit, Trustpilot | No independent support evidence in sources |
| Public sentiment | User sentiment is split: some customers value the monitoring reliability, while many complain about pricing, contracts, dealer sales, and customer service.³ | Company-published case studies and PR articles are glowing, while independent Reddit discussion weighs Deep Sentinel against SimpliSafe and Ring Virtual Security Guard. |
| Biggest gotcha | Multi-year contracts; early cancellation fees reported even after divorce | Exact pricing isn't clearly published; expect hardware plus mandatory monthly guard monitoring. |