Comparison

Kommo (amoCRM): AI CRM for sales & messaging automation vs HubSpot

Kommo (amoCRM): AI CRM for sales & messaging automation and HubSpot both land on Depends.

Kommo (amoCRM): AI CRM for sales & messaging automation

Depends

Confidence: Medium

Buy it if your sales actually happen in WhatsApp, Instagram, or TikTok DMs and bot automation would save real hours.

Depends

Confidence: Low

Growing teams that want marketing, sales, and service unified on one platform get real value, especially starting on the free tier.

Kommo (amoCRM): AI CRM for sales & messaging automation versus HubSpot
Compare	Kommo (amoCRM): AI CRM for sales & messaging automation	HubSpot
Verdict	Depends	Depends
Best for	WhatsApp/Instagram-first sellers	Growing SMBs unifying marketing, sales, service
Who it's not for	Email-first B2B sales teams	Small teams that only need a contact list
Privacy	One 2025 auth-bypass CVE in the Kommo Website Chat Button plugin; no core-platform vulnerabilities found in reviewed sources.^³	No known public vulnerabilities found in the sources reviewed.¹⁰
Support quality	No support quality evidence in reviewed sources	Testimonials praise implementation support; curated
Public sentiment	Independent user reviews were scarce in reviewed sources; the only verbatim quote is a vendor-published customer testimonial.^¹	All quotes are curated testimonials on HubSpot's own homepage; no independent reviews appear in the evidence.^⁸
Biggest gotcha	Update the Website Chat Button plugin past 1.3.1 . older versions have an authorization bypass^³	Per-hub upgrades can stack: several teams upgrading separately adds up fast.¹⁰