shouldiuse.io

Comparison

Atatus vs New Relic

Atatus and New Relic both land on Depends.

Atatus versus New Relic
CompareAtatusNew Relic
VerdictDependsDepends
Best forSmall-to-mid engineering teamsMid-to-large engineering orgs
Who it's not forLarge enterprises needing Dynatrace-scale depthSmall apps or side projects . massive overkill
PrivacyNo known public vulnerabilities found in the sources reviewed.13Disclosed 2023 intrusion via stolen credentials; older agent CVEs are patched; no open critical issues found in sources reviewed.
Support qualityG2 reviewers praise the team as very professional.No direct support evidence found
Public sentimentReviewers rate it highly and praise easy setup and a professional, responsive team.¹Users praise real-time visibility and platform breadth, but cost and complexity draw the loudest complaints.
Biggest gotchaBilling scales per host, not per user . model costs against your infrastructure before committing.⁸Usage-based ingest means a busy month can silently balloon your bill.

Pick Atatus when

  • Small-to-mid engineering teams
  • Teams cutting Datadog/New Relic bills
  • SaaS teams needing APM plus logs
  • Dev teams wanting APM plus basic security

When Atatus is not a fit

  • Large enterprises needing Dynatrace-scale depth
  • Buyers requiring vendor stability at scale
  • Non-technical teams . this is developer tooling
  • Orgs wanting proven enterprise compliance paperwork upfront

Pick New Relic when

  • Mid-to-large engineering orgs
  • Microservices-heavy stacks
  • Teams wanting one observability platform
  • SRE/DevOps groups tracking MTTR

When New Relic is not a fit

  • Small apps or side projects . massive overkill
  • Bootstrapped startups watching every dollar
  • Low-traffic sites (free alternatives exist)
  • Teams needing only simple uptime monitoring

Sources

  1. review
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  5. official
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  8. official
  9. news
  10. news
  11. review
  12. official
  13. security
  14. security
  15. New Relic Pricingnewrelic.com
    official
  16. review