CRM Made Simple | Capsule CRM
Worth it
Confidence: Medium
Small teams, freelancers, and startups should buy: it's cheap, simple, and rated 4.7/5 on G2 by 490+ customers.
Comparison
CRM Made Simple | Capsule CRM and OnePageCRM both land on Worth it.
Small teams, freelancers, and startups should buy: it's cheap, simple, and rated 4.7/5 on G2 by 490+ customers.
Buy if you're a small team or solo seller who wants dead-simple follow-up tracking at $9.95/user/month.
| Compare | CRM Made Simple | Capsule CRM | OnePageCRM |
|---|---|---|
| Verdict | Worth it | Worth it |
| Best for | Small teams and startups | Small sales teams |
| Who it's not for | Large enterprises needing deep customization or admin-heavy workflows | Enterprise orgs needing forecasting and admin controls |
| Privacy | Encryption in transit and at rest; hosted on AWS with ISO 27001, PCI, and SOC reports; Capsule staff can't log into your account.⁸ | Mature small-vendor program: dedicated security team, 2FA, vulnerability disclosure, HackerOne; no known product CVEs in sources. |
| Support quality | Trustpilot users call support second to none. | No support-quality evidence in sources |
| Public sentiment | Users consistently praise simplicity, stability, and support, while reviewers note it only covers the basics.¹ | Users consistently praise OnePageCRM's simplicity and beginner-friendliness, with ratings around 4.7/5.10 |
| Biggest gotcha | Guess: per-tier contact/user limits and overage fees aren't documented in reviewed sources . verify before committing.⁷ | Tier counts conflict across sources: G2 lists 2 editions, TrustRadius lists 4 . confirm plans at signup.14 |