Care.com
Depends
Confidence: Medium
Buy if you need a large caregiver pool fast and will run your own reference and background checks.
New check
Comparison
Care.com and LiveInCare USA both land on Depends.
Buy if you need a large caregiver pool fast and will run your own reference and background checks.
A reasonable free starting point for families willing to vet, hire, and pay caregivers themselves.
| Compare | ||
|---|---|---|
| Verdict | Depends | Depends |
| Best for | Families hiring babysitters and nannies | Families hiring live-in caregivers directly |
| Who it's not for | Caregivers counting on steady, fairly-represented job flow | Anyone wanting agency-vetted, bonded, insured caregivers |
| Privacy | 2024 FTC enforcement for deceptive practices and a 2017 employee W-2 breach; no public CVEs found.⁴ | No known public vulnerabilities found in the sources reviewed.16 |
| Support quality | Reddit users struggle to reach support | No support evidence found |
| Public sentiment | Families often find good caregivers, but caregivers report weak protections and Trustpilot feedback is mixed.⁶ | No independent user feedback found; only a self-hosted 4.8/5 widget claiming 150+ reviews. |
| Biggest gotcha | Background checks are extra and limited . verify references yourself before hiring10 | You handle vetting, contracts, payroll, and taxes . platform explicitly disclaims all arrangements15 |